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Add on task bar icon wont stay displayed

  • 4 risposte
  • 3 hanno questo problema
  • 13 visualizzazioni
  • Ultima risposta di ukdodger
  • Stato della soluzione

ukdodger
ukdodger

I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox.

Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox. Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

Soluzione scelta

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

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Tutte le risposte (4)

guigs
guigs

Soluzione scelta

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can also check for problems caused by a corrupted localstore.rdf file.

Do you have software like Advanced SystemCare that might reset some files to older versions to protect files against changes?

ukdodger
ukdodger Utente che ha posto la domanda

Thanks for your help and thanks for the useful link which I've saved.

ukdodger
ukdodger Utente che ha posto la domanda

Thanks for your help and for the link