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This was installed http://www.selectionlinks.com/about_ads and cannot get rid of it.

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mroy99
mroy99

Says it's an add-on an to disable but I have no add-ons, Tried to uninstall from control panel but that doesn't work either. Help!!

Says it's an add-on an to disable but I have no add-ons, Tried to uninstall from control panel but that doesn't work either. Help!!

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Andrew
Andrew

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.