Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I have a Firefox Sync Key from a device I no longer have, how can I sync up my new device?

  • 10 risposte
  • 6 hanno questo problema
  • 937 visualizzazioni
  • Ultima risposta di grantula101

more options

My computer had to be reformatted. Before I reformatted it, I set up a sync account. I have a Firefox Sync Key with my old settings and I also copied my firefox profile to a USB. How can I either sync up my new firefox or replace the profile?

Soluzione scelta

It is best to only transfer the files that you really need (e.g. sqlite files and key3.db if you include passwords) and reinstall extensions and do other customizations once again.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (10)

more options
more options

sorry, I should have clarified. I have the password and email account. But when I put the Firefox Sync Key in and tried to sync it said wrong code.

more options

Enter the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device.

  1. open "Tools > Options > Sync" or "Firefox > Set Up Sync"
  2. click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  3. click "I Have an Account" : Connect
  4. click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)
  5. click the "Sync Options" button at the bottom to select what to sync
more options

It says wrong recovery key.

more options

Try to enter the recovery key without any embedded hyphens as one long 26 character string.

more options

hmm, still says its wrong.

more options

If the sync key is wrong then it is possible that you've generated a new sync key and in that case you can no longer access the data on the sync server.

more options

Darn. Ok, like I said I have the old profile saved on a usb. Is there any way to transfer it over? I tried to do so but wasn't successful.

more options

Soluzione scelta

It is best to only transfer the files that you really need (e.g. sqlite files and key3.db if you include passwords) and reinstall extensions and do other customizations once again.

Modificato da cor-el il

more options

Unfortunately it looks like the files I was able to grab before my computer died were not the right ones... but my questions have been answered.