Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can not view videos attached to may emails

  • 1 risposta
  • 1 ha questo problema
  • 15 visualizzazioni
  • Ultima risposta di the-edmeister

Vts
Vts
more options

When I receive my emails with a link to a YouTube video and click on it I see dark screen with a message that some plugins are missing, specifically it says "You need to upgrade your Adobe Flash Player to watch this video." I upgraded my Adobe Flash Player and downloaded those plugins few times, but still can not play the videos and get the same message.

When I receive my emails with a link to a YouTube video and click on it I see dark screen with a message that some plugins are missing, specifically it says "You need to upgrade your Adobe Flash Player to watch this video." I upgraded my Adobe Flash Player and downloaded those plugins few times, but still can not play the videos and get the same message.

Modificato da Vts il

Tutte le risposte (1)

the-edmeister
the-edmeister
  • Moderator
more options

IE uses a different version of Flash than other browsers use, you need to install the Plugin version of Flash.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.