Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

on new MBP, wont download pdfs from secure sites, like banks. "unknown error" reported. Using Acrobat.

  • 2 risposte
  • 10 hanno questo problema
  • 82 visualizzazioni
  • Ultima risposta di jdf

jdf
jdf

Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

Tutte le risposte (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Did you try to save that cgi file and give it a .pdf file extension?

jdf
jdf Utente che ha posto la domanda

thanks, I later tried that and that's it. would be nice if it did this automatically, though i'm not sure if this is a mac thing or a firefox thing.