I cannot lock into my SMA\windows10 account so I can receive emails on my cell phone.

I cannot sign in. I see a box showing Mozilla Thunderbird below above it says Micros I see my Micros account. I have 10 password I haven't used any them that I remember. If I try too many times I am blocked. I was able to see what I would have to to get a QR code but not anymore. When I tried to get code last a few days ago There were black vertical lines moving from left to right so I could not take picture using my S23. I did some search and it I have to change some setting on my S23. I have new version of Thunderbird on my S23. No password since I have not been able to take QR image. This is not working for a week now. No emails to my S23 account. Please help me.