Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox down load wiped out my data

more options

I have an old IMac OSX Version 10.9.5. I was happy with Firefox. BUT I got a notice to get to new Firefox so I clicked it. Without warning the down load completely whipped out my old Firefox only then said my Mac was too old. I lost all of my Firefox data. Is there anyway to get any of it back -like dozens of password? HELP!

I DON"T HAVE FIREFOX - the new FIREFOX download whipped it out!

I have an old IMac OSX Version 10.9.5. I was happy with Firefox. BUT I got a notice to get to new Firefox so I clicked it. Without warning the down load completely whipped out my old Firefox only then said my Mac was too old. I lost all of my Firefox data. Is there anyway to get any of it back -like dozens of password? HELP! I DON"T HAVE FIREFOX - the new FIREFOX download whipped it out!

Tutte le risposte (2)

more options

Hello! Do you use Firefox Sync?

Also, when you: Open a New Tab>Type about:profiles in the address bar> Do you see more than one profile?

more options

michelandbarbara said

I have an old IMac OSX Version 10.9.5.

Firefox since Fx 79.0 and later including the current Fx 98 and Fx 91 ESR requires Mac OS X 10.12 (ten.twelve) at minimum.

Besides updating your OS to Mac OS X 10.12 (ten.twelve) or later, the most current Firefox version you can install on mac OS 10.9.5 is Fx 78.15.0 ESR though it is EOL with no more updates.

https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr

https://www.mozilla.org/firefox/78.0/system-requirements/ https://www.mozilla.org/firefox/79.0/system-requirements/ https://www.mozilla.org/firefox/98.0/system-requirements/

In case you ever need the Firefox 78.15.0esr file. https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/en-US/ other locales at https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/