Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird hangs after 2-3 minutes; have to force quit

  • 2 risposte
  • 1 ha questo problema
  • 66 visualizzazioni
  • Ultima risposta di emards

emards
emards

Tbird recently auto-updated to 78.4.0. I have used it for many years, but now it hangs after 2-3 minutes whether I click on something or not and I have to force quit. Using Mac os 10.15.7, no extensions or add-ons, no anti-virus software. Tried starting in safe mode, no help. Uninstalled Tbird, then downloaded and installed again, no help. This is extremely frustating!

Tbird recently auto-updated to 78.4.0. I have used it for many years, but now it hangs after 2-3 minutes whether I click on something or not and I have to force quit. Using Mac os 10.15.7, no extensions or add-ons, no anti-virus software. Tried starting in safe mode, no help. Uninstalled Tbird, then downloaded and installed again, no help. This is extremely frustating!

Soluzione scelta

Try running in OS X safe mode to test the possible effect of startup apps:

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac

While antivirus is the most common startup app that causes hangs, there have been cases where other apps such as online backups have done the same.

Try also with a new profile created in 78, Help/Troubleshooting, about:profiles.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

sfhowes
sfhowes
  • Top 25 Contributor

Soluzione scelta

Try running in OS X safe mode to test the possible effect of startup apps:

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac

While antivirus is the most common startup app that causes hangs, there have been cases where other apps such as online backups have done the same.

Try also with a new profile created in 78, Help/Troubleshooting, about:profiles.

emards
emards Utente che ha posto la domanda

Thanks, sfhowes. Making a new profile seems to have cured the problem.