Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Risolto Archiviato

Windows Security "Firefox is trying to use stored credit card information. Confirm access to this windows account below." Why am I getting this recently?

sjkershaw

I've been using Firefox credit card autofill since it was introduced, with no problem. Recently when I tried to fill in a form with my credit card information stored in Firefox, I get the message in a popup box entitled Windows Security- "Firefox is trying to use stored credit card information. Confirm access to this Windows account below."

Why is this happening? Can I disable this in Windows Security or in Firefox?

I've been using Firefox credit card autofill since it was introduced, with no problem. Recently when I tried to fill in a form with my credit card information stored in Firefox, I get the message in a popup box entitled Windows Security- "Firefox is trying to use stored credit card information. Confirm access to this Windows account below." Why is this happening? Can I disable this in Windows Security or in Firefox?
Immagini allegate

Tutte le risposte (3)

Soluzione scelta

This feature is new as of Firefox 76. See Secure Firefox passwords with device sign-in.

If you don't have a Master Password set, the Firefox Lockwise system will ask you to log into your Windows account. The intention is to prevent people who are sharing your device from being able to easily see your passwords.

Currently, the only two ways to disable this on Windows (that I know of), is to either remove your Windows password or setup a Master Password for Firefox.

Hope this helps.

This doesn't look like a Lockwise alert to me, but more about using form fill to enter stored credit card data although you get the same Windows Hello alert (useCreditCardPasswordPrompt).

You are using an unsupported configuration of Firefox as credit card autofill isn't something we are currently shipping by default to any users.