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after the last update, junk mail is coming into my inbox

Aussiemim

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

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Aussiemim said

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Hello Aussiemim,

Firefox is a browser and doesn't "do" email - that this started to happen after the latest Firefox update, could be a coincidence.

You could contact your email provider - see :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you are using Thunderbird; I found this article :

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Thank you for answering so quickly, I will try your suggestion.