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Suddenly today(8/19/2018) Youtube won't play on either of my computers

nandrou risposto
nandrou

One computer is new windows 10, the other Windows 7 ... both computers suddenly won't play a Youtube video. It recognizes my account, and when I click on any video it starts to play for 1 second and then goes dark with an error message. I can play successfully using Chrome. I've been a Firefox user for many years ... must I now switch to Chrome? I've tried the suggestion of unchecking performance etc. no luck.

PLEASE HELP

Nick

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

One computer is new windows 10, the other Windows 7 ... both computers suddenly won't play a Youtube video. It recognizes my account, and when I click on any video it starts to play for 1 second and then goes dark with an error message. I can play successfully using Chrome. I've been a Firefox user for many years ... must I now switch to Chrome? I've tried the suggestion of unchecking performance etc. no luck. PLEASE HELP Nick ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modificato da Chris Ilias il

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Soluzione scelta

You could also check the tips in this article: Fix common audio and video issues.

Recently, several users have reported that YouTube generally works more poorly in Firefox since YouTube introduced the "Polymer" design. You could try reverting Firefox to the old design using the following URL or an add-on:

Any difference?

Thank you so much … the second suggestion, youtube classic was what worked.

This meant a lot to me and a million thanks for your help.

- Nick Androu