Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Archiviato

Firefox crashes

Firefox Risoluzione dei problemi
TyDraniu risposto
john_mondelo
john_mondelo

Hello

My firefox has started crashing after being updated. Upon starting up it stays up for a second before immediately crashing.

Even running it in safe mode or refreshing firefox achieves nothing.

Here is the Report ID for the most recent incident.

bp-c5990965-a050-4435-99f5-109e41170712

Kind regards,

Hello My firefox has started crashing after being updated. Upon starting up it stays up for a second before immediately crashing. Even running it in safe mode or refreshing firefox achieves nothing. Here is the Report ID for the most recent incident. bp-c5990965-a050-4435-99f5-109e41170712 Kind regards,

Tutte le risposte (2)

philipp
philipp
  • Moderator

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/

TyDraniu
TyDraniu
  • Top 10 Contributor

Comodo crashes Firefox lately. They're looking for solution.

More info => https://bugzilla.mozilla.org/show_bug.cgi?id=1376831