Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I tried to fix repeated crashes of Adobe Flash using your instructions, but I still get the error message and no way to report the problem.

  • 1 risposta
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di FredMcD

bwbarefoot
bwbarefoot
more options

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook.

I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me.

So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook. I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me. So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?
Immagini allegate

Tutte le risposte (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: