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contacts list will not appear

Firefox Risoluzione dei problemi
fleurderose risposto
fleurderose
fleurderose

When I try to check my contacts list or when I try to send an e-mail, no contacts show up. I've not had this problem before, I'm using Windows 10. I use hotmail as my e-mail provider and can access my contact list by using another search engine. Help!

When I try to check my contacts list or when I try to send an e-mail, no contacts show up. I've not had this problem before, I'm using Windows 10. I use hotmail as my e-mail provider and can access my contact list by using another search engine. Help!

Tutte le risposte (2)

the-edmeister
the-edmeister

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

fleurderose
fleurderose Utente che ha posto la domanda

I followed the above directions, however it didn't help.