Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

unable to launch firefox

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di ideato

Jamest007
Jamest007
more options

I keep clicking on the firefox icon and nothing happens. No instances of firefox are running that I can close or end using task manager. I am running windows 10. It has worked before on the same windows.

I keep clicking on the firefox icon and nothing happens. No instances of firefox are running that I can close or end using task manager. I am running windows 10. It has worked before on the same windows.

Tutte le risposte (1)

ideato
ideato
more options

Hello Jamest007, can you open firefox in safe mode ?

if you can't open firefox in firefox safe mode then try to open firefox in windows safe mode with networking. Any luck ?

If firefox works in Windows Safe mode then probably you have problem with other software, like security software. Please remove all rules for Firefox and plugin-container from the permissions list in the your firewall and let your firewall ask again for permissions to get full access to Firefox installation and at the plugin-container process and also for updater process.

thank you