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T'bird 38.1 on XP crashes when changing user.

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peterr48
peterr48

I have updated to Thunderbird 38.1 running with XP Pro. Thunderbird fails/crashes every time I switch users. We have 3 account profiles and failures occur on all 3 profiles.

Crash reports cannot be sent to Mozilla as errors in transmission occur.

While Thunderbird is working it is good but the constant failures are frustrating.

I have updated to Thunderbird 38.1 running with XP Pro. Thunderbird fails/crashes every time I switch users. We have 3 account profiles and failures occur on all 3 profiles. Crash reports cannot be sent to Mozilla as errors in transmission occur. While Thunderbird is working it is good but the constant failures are frustrating.

Soluzione scelta

Better if you start in safe mode ? https://support.mozilla.org/en-US/kb/safe-mode

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Wayne Mery
Wayne Mery
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Soluzione scelta

Better if you start in safe mode ? https://support.mozilla.org/en-US/kb/safe-mode

peterr48
peterr48 Utente che ha posto la domanda

Wayne,

Thanks for the pointer. I have started Thunderbird in Safe Mode. Now it's "wait and see".

Peter

peterr48
peterr48 Utente che ha posto la domanda

Wayne,

Thunderbird appears to run well in "Safe mode". If I enable Lightning - it crashes. I have turned "Hardware acceleration" off - following a tip and enabled Lightning. It seems OK. I will watch for another few days before I declare it resolved.

Peter

Wayne Mery
Wayne Mery
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(It's been a long time, so we're catching up) If you still have issues, please create a new topic.