Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Webpages sometimes load as GIFs for no reason

  • 4 risposte
  • 2 hanno questo problema
  • 10 visualizzazioni
  • Ultima risposta di cor-el

more options

Hi,

For some bizarre reason, some webpages that I access which have no pictures or GIF files on them load on Firefox as blank GIF images meaning that I cannot access the webpage which I choose to browse.

Thanks

Hi, For some bizarre reason, some webpages that I access which have no pictures or GIF files on them load on Firefox as blank GIF images meaning that I cannot access the webpage which I choose to browse. Thanks

Soluzione scelta

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Note; Reset Firefox {web link} is a LAST RESORT ! !

more options

Is your Panic Button active?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

more options

Soluzione scelta

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"