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vpn won't turn on

Firefox VPN
Kiki replied
unamc90
unamc90

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

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Kiki
Kiki
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Mozilla Staff

Hi unamc90,

Can you try logging out of your Mozilla account, then log in back to see if it help with that issue?

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