Thunderbird Community Forum

Hello, sorry for the question but I can't solve it alone

I'm on Windows 10 and I've lost my emails and managed to find them again... Its something like 500mb of content

You see how the path is structured: account@mail.com/inbox/...

And I moved my mails folders into the folder account@mail.com Closed thunderbird Restarted thunderbird

All emails lost.... Until I found them again.

After playing with folder names (creating a TestAccountFindThunderbird) and making a huge research on C:\ drive I managed to find them inside ...

C:\Users\<my_account>\AppData\Local\Temp\MozillaMailnews They are all .msf files

I saved them into a backup folder

I copy paste content from backup to INBOX.sbd but when I open Thunderbird in a blink they are all removed

Why when I move a mail folder into account@mail.com/ then the folder disappears and is moved into Temp\MozillaMailnews in which place he could be easily deleted?

How do I reimport my mails ?

Thanks in advance

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves to the junk folder. I have not changed settings and ocasionally some junk messages do go to the folder but then it stops and reverts to junk being identified but remaining in my inbox. Is there something I can try to get it working like it used to?

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - update). An email from xfinity that includes a link to my xfinity account attaches itself to my tbird program in such a way that no new emails can be received. I have cleaned the cache, opened task manager and closed every tbird open link, I have removed all xfinity emails on the original email server (also xfinity). Nothing removes the problem message. Is there a way to remove it without removing the whole tbird program (and then reinstalling)? It was such a pain to do this last time around. When you do a normal clean out it doesn't actually remove every element. Going in to find every little thing causes me a lot of effort and stress. This one faulty message is making me give up on tbird altogether. Thanks for your help! Annie

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

I am having a problem with receiving emails that are someone replying to an email I sent. I don't hear back from them and when I give them a call to see why they haven't responded they say, yes they have. So I go and type their name in the search bar at the very top and it shows me their responses and says that the email is in my inbox but it isn't! How do I figure out where these emails actually are and how can I get it to stop doing this?

I get this series of 3 error log reports on every Thunderbird startup. I open the ERROR LOG screen and they are there. I can delete them but then on the next startup they are there again.

Is there a setting I can change to correct this?

My ADD-ONS, EXTENSIONS list is empty.

Thanks, BH

I continue to receive pop-ups on my home page to Thunderbird. it says log-in failed. I was able to send & receive messages yesterday, but today I can not get into my account to check my emails. Nothing has changed regarding my username or password. Can you help me correct this situation please?. Thank you.

My email provider required that I change my email password as they had seen an unusual log-in. I did this and have changed the password on the Thunderbird desktop, but now I can receive mail but not send any. I get the message Thunderbird was unable to log in to the email server. I have Thunderbird on my phone and that works for both receiving and sending mail. It seems Thunderbird has updated the password for the incoming mail server but not for the outgoing one. I also updated Thunderbird Desktop to 128.9.2.esr (64-bit) .

The time shown in the Date column for TB is 2 hrs earlier than the actual time. The TB error console also displays the wrong time.

TB 128.6.0esr on freebsd-13.4-RELEASE-p5

System time is set to and displays as MDT (US Mountain/Denver) $ date Fri Apr 18 12:29:52 MDT 2025

TB error console: Date() "Fri Apr 18 2025 10:31:04 GMT-0800 (GMT-08:00)"

about:config timezone settings: calendar.timezone.local MST calendar.timezone.recent [] calendar.timezone.useSystemTimezone true mailnews.sender.date_senders_timezone false

Mail headers show proper time in mail file: Received: from mail-yb1-f187.google.com (mail-yb1-f187.google.com [209.85.219.187]) ... for <xxx>; Fri, 18 Apr 2025 11:55:40 -0600 (MDT) Received: by mail-yb1-f187.google.com with SMTP id 3f1490d57ef6-e5740c858besf2902470276.2 ... for <xxx>; Fri, 18 Apr 2025 10:55:39 -0700 (PDT)

And display properly in the TB headers display: Date Fri, 18 Apr 2025 11:55:29 -0600

Yet TB displays 2 hrs earlier in the Date column: 09:55

How to correct? I had set the Calendar timezone manually, but it is now set as above. I tried deleting calendar.timezone.local but it is rewritten when TB exits.

Hello everyone,

When I create a new event in the calendar, I click on the start day and use the drop-down mini-calendar to pick the right day. Unfortunately, this drop-down shows a misleading view – the first column shows up as Sunday. How can I fix it? Seeing Monday in the first column would be much more natural. Sunday as a first columns is very confusing and leads to miss-setting the date of an event.

Thank you Paweł

Desperately in need of assistance. Been using Outlook for decades, but continual issues have forced me to move to another option. Been using Bluemail on my phone, but saw that Thunderbird supposedly functions more like Outlook without being the pain that is Outlook.

So, I was managing 6 different email accounts in Outlook and all were POP3, because I get a lot of client emails and need to store them for legal reasons. I end up with way too much data to keep out on IMAP servers.

Anyway, I installed Thunderbird and setup my personal business email on it as POP3 and that seems to be fine, but I need to also import my PST/OST backup of that account into Thunderbird so that I have access to all of the saved emails/calendar. I see places that tell me it can be done directly in Thunderbird and others that tell me I need a 3rd party app. Does Thunderbird not include an import or conversion option that will let me do it?

If I can get this to work, I will then need to do it for the other 5 accounts, and unfortunately soon, as some of my accounts are nearing their max storage size in IMAP while I try to solve this.

Thanks very much to anyone who can quickly and accurately assist me.

SMC

I am running Windows 10 Home edition. My email account is for a domain I own on Dreamhost. When I click on a subfolder I get the message "Server imap.dreamhost.com has disconnected. The server may have gone down or there may be a network problem." I have my firewall set to allow thunderbird.exe traffic to pass. Any suggestions. I don't have this issue running K-9 on my Andriod phone. (I am reluctant to switch to Thunderbird on my Android phone until I solve this on my PC.

Any suggestions?

I have been using Thunderbird for several years now and am currently using Thunderbird Desktop Version 128.9.2esr Released April 15, 2025, on a MacBook Air Retina 13", using OSMac Sonoma 14.7.5. Office attachments cannot be open directly from an email, but have to be detached first. I have had this problem for some time and I have looked at other posts about this and followed instructions, but the problem persists. Thought I would try again to sort it out. Any help to resolve? Thanks

Since I updated to 128.4.1esr filters no longer work good: some emails are left in the main folder and not transferred in the subfolder I'd like and I ordered via filter; other emails are duplicated in the main folder and in the destination folder ;moreover, if I try to modify a filter, the window is so big that the OK button slips under Windows 11 system tray and it's impossible to click; thw window is impossible to resize, nor I can drag it, so the OK button remains invisible under Windows tray bar. Thanks for your help.

My installation: Thunderbird Ver. 128.4.1esr ID build 20241101163316