Firefox Community Forum

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add it the error is that the email address already exists. But it doesn't exist anywhere in the online account record data available to me! I need to enter new email addresses for both my primary and secondary firefox accounts. I'm almost 85 and feel resentful regarding the befuddlement of self service tech support that wastes so many hours on uncertain guessing about tech stuff I don't understand or know where to turn for resolution.

Please tell me what to do to get the bookmarks back. Up to date Firefox: 147.01. Mac OS Sequoia: 15.5.

I had the Toolbar and Bookmarks Library yesterday. All are gone today. I have already spent much time reading on Mozilla site and Reddit. I will have to go to Safari and work from there.

I will check back periodically to see if I get any help.

Thank you.

Janet

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at the end. All this does is make things difficult to see. How can I get rid of it, please?

I am trying to log into my yahoo/sbc email account. When I go to my saved tab I am getting error message: Edge: Too Many Requests.

Please advise as this is my primary email and I cannot access from my desktop.

Thx!

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

I use macbook and newest Firefox 147.0.1 and it thinks im in Washington DC not West Palm Beach. I get DC maps, DC weather and DC info for generic searches. I did use a vpn a few months ago, but its off and also its toggled off in Location Services. I tried 100 different suggestions made by google gemini but nothing works. Chrome shows the right location. I use wifi and an ISP search says West Palm Beach as well. Help! Dont make me swtich to Chrome.

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or the arrow in the circle, nothing happens. Other times when i'm at an item, the same thing happens. I've rebooted my system: Mac Mini (running Ventura 13.7, 3.6 GHz Quad-Core Intel Core i3, 8 GB 2667 MHz DDR4 memory). Firefox V: 147.0.1 I've swapped my mouse with another known to work, with the same problem.

Tonight I ran Facebook on my iPad (V: 18.7.2 - 7th gen.) and everything worked.

Could the updated Firefox have a problem?

Regards, Al Al Porter [edited email from community support forum]

Help me download a new Firefox app and show me how to find my former apps. I clicked on Profiles and my previous app came up. Now how do i save it into a new app/or save it?

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefererences it's turned off. But when I try to sign into any of my webmail sites it insists on sending me a code and I have to go back to Thunderbird and open the emails containing the verification code. I specifically go to web mail because spam folders aren't available in Thunderbird and I need access to the spam so I can turn it in to Spamcop. (Mac desktop, OS 15.7.1)

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro

Hello.

I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously blocked categories I do not care about such as Parenting, Cooking, and others. When doing so, for some reason some of my followed topics including Sports, NFL and NHL no longer appear along with the rest of the topics I've followed. (Please notice only followed sports-related topics disappeared...)

Checking the settings for Firefox Home shows no blocked topics (even those I have explicitly blocked), and checking what I can think to think via about:config shows me nothing I can edit to get my desired topics back.

So, I'm not sure what to edit to get my missing topics back. If they were blocked because of some bug, i cannot see blocked topics in the Firefox Home settings, so I cannot unblock them if that's what would need to be done. Has anyone else experienced this? If so, were you able to resolve it or are you aware of some BugZilla or GitHub issue I can watch for this one?

Any help will be certainly be appreciated. Thank you in advance.

Hi, I like to use the Inspector window to modify layouts for printing &/or save as pdf only portions of a page or a whole page that's not laid out in a printer friendly way. Lately in the "Rules" pane of the Inspector window, I've noticed something I've never seen before. Normally it shows a list of rules for properties, attributes, etc...(CSS) which I can select or locate and change/modify with virtually no problems. Lately in that pane I've been seeing an item with an italicized title "element attributes style" and a lock icon on the upper left next to that text and it doesn't show show a link to the CSS page on the right side, nor does it allow me to select anything within. Does anybody know about this ?...is it some new setting or something that's changed in the newer versions of the browser. A couple of months ago I updated FF, which I hadn't done for awhile, and also just by chance, since that update I hadn't really used the Inspector for one reason or another, so I'm wondering if it's just a coincidence, since I had never seen it before. I'd appreciate any info or opinions about this. Thanks and wish everyone all the best.

It would be easier to understand if there was actually a paper size setting, but there isn't. The alternative of changing settings on three different printers to get back to A4 seems ridiculous to me and I don't have 3 printers to circulate among. Why is Mozilla convinced everyone wants Letter size as default? Sorry about the grumps, but there you are.

The latest Firefox update 147.0.1 has broken my old 1password filling login fields on MacOS Tahoe 26.2 Apple M1. I have tried backing it out but of course when you try to start the old version it immediately gets into an infinite loop because it insists on updating immediately. It also won't allow it to start with an already updated profile which has automatic updates disabled. Any solutions out there? Thanks for any help.

Hi,

I use FF 146.0.1 64-bit on MacOs Sonoma.

I experience this weird FF behaviour. I usually keep FF open all the time. After a while, days, maybe weeks, some UI elements start flashing when I hover the mouse above them. As an example, I use the whatsapp web UI. When this happens, I cannot click anymore on the emoji icon (on the right side of the message) to add an emoji icon to a message because that icon is flashing like crazy when I hover the mouse above it, and when I click the mouse I cannot hit it. Refreshing the page doesn't fix it. What I usually do is I restart the browser and then it gets its brains back.

I am just curious if any of you experienced this. It starts to become annoying.

Thanks

In `about:config` I set `mousewheel.with_control.action: 3` quite a while ago, and today, after an update it stopped working. Current version: `146.0.1 (aarch64)`. Any idea why?