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Email access

  • 6 wotmołwy
  • 0 ma tutón problem
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Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Wubrane rozrisanje

Wšě wotmołwy (6)

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Hi

What error message do you see when you try to access that site in Firefox?

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It shows: ATT - It's not you, it's us. We can't complete your request right now, please try again.

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Thank you for the screenshot.

That suggests that this is not a Firefox issue but a problem that they are aware of and are looking into.

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Maybe so but, my email works fine if I access it through Microsoft Edge. Thanks for you input though.

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Wubrane rozrisanje

Hi,

Could you please try clearing Firefox cache and running Firefox in Troubleshoot Mode? Does any of that help?

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Thank you very much. Problem solved. It seems DuckDuckGo was the culprit which I don't understand because I was using it with Windows7. Upgraded to Windows10 and had problems! Again, thank you!

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