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so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

Greetngs to all,

                         I'm using Thunderbird Version 128.2.0esr with Windows 11.

I have clicked on View/Folder/Unified Folders but none og my IMAP accounts are listed.

Can anyone please advuise how to resolve this issue?

Thanks,

             Scott

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would allow me to create such a filter. Please help. Is this even possible?

Best regards Slawek

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads I found where this has happened, but no one has come up with an answer for this, and the threads have been archived. This seems like a bug to me as it only seems to be happening with Icloud accounts. Should I report it as a bug?

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

I have two Gmail accounts that I use to manage the band I'm in. Let's call them 'venues@gmail.com' and 'punters@gmail.com'.

I access both accounts using Thunderbird 115.13.0 (64-bit), under Linux Mint.

When someone emails the band on the Punters address I reply to it in Thunderbird, which automatically sets my From: address as punters@gmail.com.

What happens next is that my reply appears in the Sent Items for BOTH Punters and Venues. The copy in the Punters sent folder says that it's from "Punters <punters@gmail.com>", but the copy in the Venues sent folder says it's from "Punters <venues@gmail.com>".

When I examine the headers, there's extra stuff in the copy in the Venues account, specifically a 'Received: from' entry that makes it look like the email has been routed via a Google server, so suspect this might be a Google issue and not a Thunderbird one, but I'm not sure.

The email headers for the two copies include the following lines:

Punters copy:

From: Punters <punters@gmail.com> Reply-To: punters@gmail.com

Venues copy:

From: Punters <venues@gmail.com> Reply-To: punters@gmail.com X-Google-Original-From: Punters <punters@gmail.com>

The problem I have is that when people reply back to my reply, while most often they're sent to punters@gmail.com, sometimes they're sent to venues@gmail.com. That is, some email clients appear to be sending to what's in the 'From:' field, not the 'Reply-To:' field (or the X-Google-Original-From one). The Venues address is only used by me, where the Punters address is shared with two other band members, so it matters what email address people reply to.

I've examined the account settings for both email addresses in Thunderbird and in Google, and can't work out what's going on.

I've been using this email setup for the last decade. I'm not sure when this started happening, but possibly only within the last 6 months or so.

Has anyone seen this behaviour before and know how to stop it?

Since my update to Ubuntu 24.04.01 I experience issues in the thunderbird app with sending and saving messages as a draft. The error message is always only "sending of the message failed". I already tried all the points of your support website: https://support.mozilla.org/en-US/kb/cannot-send-messages#w_verify-that-your-mail-server-supports-the-minimum-version-of-tls, but this unfortunately didn't help. I also deinstalled and reinstalled thunderbird via snap. But the problem remains. My Ubuntu is version: 24.04.01 LTS My Thunderbird is version: Thunderbird 128.2.0esr I got no firewall and no antivirus software. Everything else is in the screenshot. I hope you can help me! Thanks already!

What is happening with hotmails and outlook accounts???? Even i have choose to store password everytime i open/run thunderbird it ask me the password and even i enter it again it ask me again and again and again only at hotmail/outlook maill accounts not at gmail or yahoo mail accounts. I have try all options and still always ask me the password of hotmail/outlook mail accounts.

What the heck is happening really? I have thunderbird 1.15.0 64bit esr

I have choose the oath2. and i have try mail server for imap: imap server: outlook.office365.com ssl/tls oath2 port: 993

Smtp server: smtp.office365.com starttls oath2 port: 587

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH could be run against a stand-alone PST file (that is, Outlook is not installed). When I select Archive Email as per instructions on other posts, and specify the location of the PST file and then run, I get an error: "This feature requires Microsoft Outlook XP/2003 or higher". Does it require Outlook to be installed, or am I doing something wrong? Also I am a bit unclear of the run sequence with MSH - do I run Archive Email followed by Export Email and what is the connection between the two? Refer to image attached. Thanks.

No downloads since Sept. 1st The account pisces312@embarqmail.com is being processed. Please wait until processing is complete to get messages.

I need help please

This may be a feature request, or something I am missing in the current TB128.2

Whenever I search, I always prefer the "Show results as a list," presentation but the view shown is always the one with the stats and I have to then click "show results as a list." Is there a way to have that screen come up initially so I don't always have to request it?

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I am using win11pro current version.

I search an item based on a text stream, in this case: "tree planting works in the fall," and the results are found, but I can't open it. I then click show results as a list and it says no messages found. This is a message I archived. If I go to my saved local archive I can find and open the message. So the search was useful in that I was led to the message, but what's up with search? Is there an operation like compaction that I need to run to get search reoriented?

I have attached screen shots of the original find and the show results as a list.

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: Outlook on my iPhone and iPads, Thunderbird on my desktop Mac Pro. There was some sort of tech issue at Turbify where all 4 account are hosted but all email was restored and password were reset.

However, only one account jeff@jeffmunk.com no longer work on Thunderbird, perhaps the most import one. I checked both the imap settings and smtp setting and the authentication and recommended ports and I still can't get that one account to work - but only on Thunderbird. It works retrieving from mail from Yahoo and Outlook, both phone apps or a browser on the desktop. I think I has this issue once before.

Hi,

I have experienced a worrying problem since a few days on Thunderbird client (Windows).

I recently received anonymous emails on my ISP mailbox. The sender has been disguised with display name of some of my recent recipients, but the sender is not visible when I open the message. The mail subject is also taken up from these recent emails. Each of these emails contains one of my personal family photos! These suspicious messages are only visible on Thunderbird 128.2.0esr (64 bits) Windows and not on web mail in a browser nor on the mail client of my smartphone!

Inspection of the message source in Thunderbird does not show the email header... but only the binary code of the image that has been included as an attachment.

It appears these incoming messages were modified locally in Thunderbird because I can see the original and valid emails from the senders in a web browser or from my smartphone. I suspect a malware is corrupting some inbox messages in Thunderbird. Norton did not detect any malware on my PC. Malwarebytes has quarantined a few PUPs/MUPs.

Only one of my mailboxes is affected by this problem. Is there any known vulnerability in Thunderbird similar to this report? How can I block this kind of alteration of incoming mail?

I have problems with my folder structure after renaming mail folders. I'm using TB115.15.0 on Ubuntu 22.04, my uni is using outlook as a mail service config'ed with OAuth2. In settings->server->advanced, I have ticked the "show only subscribed" and "server supports folders" options.

A week ago, I have renamed folders, e.g. 3-class-2023-24-this to 4-class-2023-24-last using TB. The structure/renaming shows up correctly when viewing with the outlook web client.

But the old folder 3-class with its content still shows up in grey/italics. In the 'subscibe' menu, I can unsubscribe and submit. But no change in the folder presentation, and when I re-open subscribe, I'm shown this old folder still with a tick as being subscribed to. Similarly for the renamed: It is show as subscribed to at top level, but none of its subfolders. Subscribing to them makes no change, i.e. no subfolders added in the folder structure, and a subsequent subscribe view shows no change in their subscription status, still opens without a tick.

I've seen a lot of posts about ghost folders, with the issue being server side. However asking MS to fix their outlook server protocols for TB seems futile. And our IT service does not officially support TB. This is an annual change-over, and I even tried the brute force delete/add the mail account, but TB has remembered the username ans still gives me the same defective structure in the subscribe window, but now only shows the Inbox. I see no means of making the other folders visible.

Any solutions? Thanks, Jens

Thunderbird stuck on "sending message" Tried troubleshooting mode - no effect. Can use Gmail via browser with same settings Re-started Windows (7), cleared Thunderbird cache - still stuck. No SMPT settings changed Problem only started yesterday