Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everytime I log into a particular site (the secure login page of my bank) it says that the Silverlight plug-in has crashed, yet it's up to date

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by andypip

andypip
andypip
more options

I have checked that the plug-in is up to date but it still brings the error up at the top of the page.

I am using a Mac, running Yosemite (although this happened before the update to Yosemite)

I have checked that the plug-in is up to date but it still brings the error up at the top of the page. I am using a Mac, running Yosemite (although this happened before the update to Yosemite)

Chosen solution

Hello andypip, 

This problem generally causes due to malware activates that attacked to your system try to follow this step

1)please re install the add on , if it repeats same again then try to uninstall the whole browser and install once again

Read this answer in context 👍 1

All Replies (2)

sandeep
sandeep
more options

Chosen Solution

Hello andypip, 

This problem generally causes due to malware activates that attacked to your system try to follow this step

1)please re install the add on , if it repeats same again then try to uninstall the whole browser and install once again

andypip
andypip Question owner
more options

Thanks very much! It worked a treat!