બધાં ઉત્પાદનો Community Forum

I licked on the bottom for "Trash mails control" under "Tools/Utilities", and then "Delete e-mails as Trash in the Map" by mistake. (I try to translate here, but may be not correct since I just have the program in Norwegian). All mails in Inbox are gone - and I at once checked my Mail Server by One.com - but everything was gone there too. Are there any way to get them back??

Bjørn Vegard [edited email from community support forum]

the default font for writing texts is too small for me to easily read. Yet when I send the message the text size too large, How do I control these font sizes independently

Years ago I used Thunderbird and for some reason stopped. I have a vague memory that there was a problem either with T-Bird itself or my installation of it. Can I see a demonstration before I elect to install Thunderbird now?

I was working busily in Thunderbird email, where I have a number of subfolders under "All Mail" where I store replies and such. One of the most important subfolders (which itself has many subfolders) has suddenly disappeared. I've looked manually through other subfolders, to see if I somehow moved it by accident, to no avail. Is there a way to search for a subfolder, or can anyone suggest where it might have gone?

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

Good morning,

this morning, after logging into my Thunderbird account, all my subfolders from my main account were in the "Trash" folder, and there was no correspondence in them. Folders named "V 2" also appeared in the Trash folder. Could you please advise if it's possible to restore these correspondence and folders to their previous state? I also tried using the "repair folder" function, but it didn't work.

Best regards and have a nice day.

Hello,

A folder (Local Folder) shows that I have 20 UNREAD messages. I don't care about them and want to mark them all as READ right away, so I right-click on the folder and select “Mark all folders as read,” but NOTHING happens! I search for the “unread” ones, it finds them, I select them all and right-click, but no options are available! What’s the point of the search and multiple selection in this case?

Please either tell me how to do this in a single step or fix these usability bugs.

Best regards

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

Hello. Something strange happens in my emails. I read and/or delete an email and then at the bottom of any saved emails, the following shows up: no "from", no "subject" and no "recipient. It only shows 12/31/1969 5:00 pm. It is almost impossible to delete it. If I am lucky, it might finally disappear after closing Thunderbird and starting it again, several times. Becoming very much a nuisance. Thank you.

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

I went out of the USA on May to Ecuador and Peru, and on the same day the Android version of Thunderbird stopped retrieving new email from the server. I have used Thunderbird pointed to the same server on Windows 11 and Android successfully for years. I thought it might be something to do with being out of the country, but now I'm back in the USA, and sync account on Android still does not retrieve new mail that has accumulated since May 4th. I've been following my email using a webmail access so I know there's lots of new mail. I've closed and reopened Thunderbird on the Android, and I've tried sync account with the webmail access closed. I have not yet tried Thunderbird on my windows 11 laptop because I'm still not home yet. Any suggestions welcomed, thank you for your help! Email to [edited[ from community support forum] at Rcn dot Com...

Unified inbox. Have to delete messages twice (first time only marks them read).

When I delete a message from the Unified Inbox by swiping right (and confirming) it only gets marked as read and not deleted. Have to swipe right once more (and confirm) to make it disappear.

In the normal inbox it is deleted at the first swipe to the right.

Why does it only get marked as read at the first delete in the Unified inbox?

A bit annoying having to delete evey message twice in the Unified inbox.

My mom needs help accessing her emails she had acs internet and had to cancel the service for 4 months and her email is X@ptalaska.net and she has the service again with acs and woukd like to have the back emails resent.

Please reach out to her through her email thank you for your help and time

(PII redacted by moderator)

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more time to scan through the list to find what I want when it used to be a very useful/quick tool. Anyone else notice this new issue? Thanks!

Does clearing up disk space from this option(see image) delete the emails from server as well? I have attached the image, if I were to delete the emails from this option will it delete the emails from the server as well? and additionally I couldn't find the manual triggering of "Compact Folders".

Under my email address, Jim@JimFrance which is not registered on this site, I had two folders to which I had moved important emails in order to save them. One of these folders I restarted since it was relatively new and I could still search and find the emails. The other one is months of work. It is not in my folder list. It was there yesterday. But when I fired up Thunderbird this morning, it has vanished. How do retrieve it?