Showing questions for topic:

TBird152.0 is not displaing HTML emails properly.

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first li… (read more)

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first line is sometimes just the bottom half of a sentence in the email (if that makes sense). I can't scroll back to the beginning. If I go to outlook and display the same email it displays fine.

Did something change in 152.0 to cause this?

Thanks, Ed Mazurek

Open 8 1 40

sort inbox by sender

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said: view/sort/sender cant figure out where to find… (read more)

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said:

view/sort/sender

cant figure out where to find the 'view' option

Open 2

unable to delete

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the … (read more)

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?? (see also attached screen print)

Best regards, Marianne

Open 1

Cannot Install ThunderBird Anymore ... Juno Email Accounts ... Past 5 Win10 Machines ... What to do ?

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make conta… (read more)

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make contact with Juno for Tech Support. To do Email one has to have an Email Address and Password ... THEN they need the Incoming Email Server with the Type of server ( POP, SMTP, IMAP ) . Long Story Short it is now Impossible to Install Mozilla Thunderbird onto Win10 Machines.

My Email Address is [edited] @Juno.com ... My Text Mail Address is [edited]


/edited email and phone# from public community support forum

Open 2

The send tab is missing

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP. THANKS [edited email from community support f… (read more)

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP.

THANKS

[edited email from community support forum]

Open 1

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

duplicate of /questions/1591698 thread I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports Mozilla Thunderbird Will Not Install on … (read more)

duplicate of /questions/1591698 thread

I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

Email Address : [edited] @Juno.com - TextMail : [edited]


/edited email and phone# from public community support forum

Locked

Thunderbird folder 235GB

I am transferring my thunderbird folder to a new computer and it is 235 GB. I dont understand why it is so large. Are ALL my emails being saved? How do I delete so I can … (read more)

I am transferring my thunderbird folder to a new computer and it is 235 GB. I dont understand why it is so large. Are ALL my emails being saved? How do I delete so I can make smaller??

Archived 6 98

Can no longer drag and drop an email message from inbox to any other folder.

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. An… (read more)

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. Any help would be greatly appreciated. I am running Thunderbird 140.12.1esr (64-bit) on a windows 11 pc.

Open

Cannot log in to aol email account on Windows 11. EDGE Too many requests (bug1997062)

I am trying to transition from Windows 10 to 11 but cannot log in to my AOL email account on the Windows 11 device. A message comes back "Edge: Too many requests". Presu… (read more)

I am trying to transition from Windows 10 to 11 but cannot log in to my AOL email account on the Windows 11 device. A message comes back "Edge: Too many requests". Presumably this refers to Windows Edge? although I have set Firefox as the default browser. I have set up my Gmail account without problem and the AOL configuration is correct. I can log in OK if I visit the AOL webpage and also still log in from the Windows 10 device. Any help would be gratefully received.

Archived 2 147

Where Do Sent, Draft, Deleted, etcetera Go?

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of em… (read more)

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Open 16 1 10

Folders I created have disappeared and only a few such as inbox, sent, deleted are left.

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I … (read more)

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I created. I have not had a problem like this and have used thunderbird for many years.

Open 1

I need to have two different email accounts running concurrently but can't find anything in the help articles

Dear community, I'm planning to change my email provider and during the transition period I need to have the old and new accounts running concurrently. The help article s… (read more)

Dear community,

I'm planning to change my email provider and during the transition period I need to have the old and new accounts running concurrently. The help article states:

".....you can create additional profiles, each with their own set of account configurations, messages, etc. (Note, each profile can access multiple email accounts''.) .

but I can't see how this would work. If anyone can explain in simple terms how to achieve this, or point me to the relevant information I should be most grateful.

Solved 12

One Local Folder Saved on C: Is Inexplicably Huge

Hello all: After migrating to a new machine I finally have TB set up and running nicely. As I checked the individual settings and C: folders for the e-mail accounts unde… (read more)

Hello all:

After migrating to a new machine I finally have TB set up and running nicely. As I checked the individual settings and C: folders for the e-mail accounts under the server settings for each account (there are two, law and business), and the local folders (for long term e-mail storage, under Local Folders, Local Directory settings), I discovered the C: folder for the Law e-mail account is gigantic - when I check the properties in File Explorer it comes back as 331 GIG, yes, gig. More disturbing is that most of this appears to be "dark matter" that does not "show up." I total the visible files and folders inside that location and it is roughly 150 meg.

For comparison, the folder directory for Business e-mail account is only 24.9 gig, and the directory for the local folder for long term e-mail storage only clocks in at 11.1 gig.

Any ideas why the law firm e-mail account C: drive storage would be this large, with so much of it not visible?

Thanks for any thoughts.

Larry Reese

Solved 6 283

Cannot see historic emails

- Thunderbird set up 19/05 & email/ history /folders downloaded - Moved from DNS to GANDI Email server provider this week but now all folders/historic email are no lo… (read more)

- Thunderbird set up 19/05 & email/ history /folders downloaded - Moved from DNS to GANDI Email server provider this week but now all folders/historic email are no longer visible in Thunderbird email - How do I get them back and how do I synchronise Thunderbird & Gandi so that emails shown in WEBMAIL include all History and not just new emails since Gandi switched on? Thank you.

Open 4 58

SIMPLIFY THUNDERBIRD. IT IS FAR TOO OVERCOMPLEX.

SIMPLIFY THUNDERBIRD IT IS EXCESSIVLY COMPLEX. I CANNOT EVEN SEE HOW TO MOVE MESSAGES FROM THE INBOX TO THE RELEVANT FOLDER IN MY LIST. I PERSONALLY BELIEVE FIREFOX AND T… (read more)

SIMPLIFY THUNDERBIRD IT IS EXCESSIVLY COMPLEX. I CANNOT EVEN SEE HOW TO MOVE MESSAGES FROM THE INBOX TO THE RELEVANT FOLDER IN MY LIST. I PERSONALLY BELIEVE FIREFOX AND THUNDERBIRD ARE OVERCOMPLEX AND NEED SIMPLIFIED. SIMPLES. WHY CANT I COPY AND PASTE THE VERSION NUMBER. BLOODY ARESHOLES . AS I SAID IT IS BLOODY OVERCOMPLEX. AT THIS POINT I AM CONSIDERING GIVING UP ON WHAT IS CLEARLY AN OVERCOMPLEX PIECE OF SOFTWARE THAT REALLY DOESN'T LOOK GOOD EITHER AND THERE IS NO OFFICIAL SUPPORT SO WILL HAVE TO LOOK FOR AN ALTERNATIVE. COMPLETE WASTE OF SPACE TOO MANY COOKS SPOIL THE BROTH COMES TO MIND THIS IS WHAT WE HAVE HERE

Open 1 58

Not able to get new email on Thunderbird

My wife has been using Thunderbird successfully for many years (and we also donate to Mozilla from time to time) - she's been using her email account ([edited] @frontier.… (read more)

My wife has been using Thunderbird successfully for many years (and we also donate to Mozilla from time to time) - she's been using her email account ([edited] @frontier.com) for at least 15 years, even after it was transferred over to the Yahoo email server a couple of years ago. Also, she has Windows 11.

Just in the last week, she has experienced serious problems (messages duplicating themselves over & over, & then not being to get any more new email at all (last email she got was on June 28th).

We've upgraded to the latest version of Thunderbird, & I even completely uninstalled & re-installed Thunderbird. I'm at the end of my knowledge & tried everything I know. I'd even be willing to pay for someone's services if we can get these problems fixed.

Thanks in advance - my name is Peter Ryall (cell #[edited]) and my email is [edited] @gmail.com, since she's not able to get new email right now.


/edited emails and phone# from public community support forum.

Open 1 10

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delet… (read more)

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

Open 1 1 10