Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (read more)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Asked by kei7 17 hours ago

Last reply by kei7 15 hours ago

Base64 inline images not displayed in Thunderbird (shown as empty space)

When I compose a message in Thunderbird that contains an inline base64-encoded image (for example, an HTML ), the image is correctly visible in the compose window. Howev… (read more)

When I compose a message in Thunderbird that contains an inline base64-encoded image (for example, an HTML ), the image is correctly visible in the compose window.

However, after sending the message:

Other mail clients and devices display the inline base64 image correctly.

In Thunderbird (both in Sent and Inbox folders), instead of the image there is just an empty placeholder/blank space.

Steps to reproduce:

Compose a new HTML message in Thunderbird.

Insert an inline base64 image (e.g., copy-paste from clipboard or manually via ).

Send the message.

Open the sent message in Thunderbird or receive it on the same Thunderbird client.

Actual result: The inline image is not displayed — only empty space is shown.

Expected result: Thunderbird should correctly render base64-encoded inline images, as other clients do.

Asked by Роман Мосько 19 hours ago

nothing happens when I try to compact folders

I've deleted a lot of emails from my account and then tried to compact them. When I click compact on any of the folders, nothing happens- no spinning wheel, no error mes… (read more)

I've deleted a lot of emails from my account and then tried to compact them. When I click compact on any of the folders, nothing happens- no spinning wheel, no error message. Can you help?

Asked by carolene 1 day ago

Can I edit a received email?

The previous answer to this message isn't compatible with the current v142 of TB. I used this feature all the time when using Outlook 2019 before I switched to TB and I … (read more)

The previous answer to this message isn't compatible with the current v142 of TB. I used this feature all the time when using Outlook 2019 before I switched to TB and I really miss it. I was able to clean up incoming messages to remove the many indentations and other unwanted formatting.

Is there anything that works with the current release of TB?

Asked by rv4fun 4 days ago

Last reply by rv4fun 2 days ago

The Local Folders displayed in the left-hand panel of my Linux Mint version of Thunderb

The Local Folders displayed in the left-hand panel of my Linux Mint version of Thunderbird do not appear when I attempt to move an email into a local folder, even though … (read more)

The Local Folders displayed in the left-hand panel of my Linux Mint version of Thunderbird do not appear when I attempt to move an email into a local folder, even though the folder is there.

Asked by alan58 3 days ago

"size on disk" and "user quota"

Please tell me what the difference is between "size on disk" and "user quota"? I don't understand why my mailbox is full when all folders take only 1/5 of the available s… (read more)

Please tell me what the difference is between "size on disk" and "user quota"? I don't understand why my mailbox is full when all folders take only 1/5 of the available space. My hosting give me 5GB, a user quota in mailbox is 4.7GB (in the app for computer: the main folder containing all other folders - properties folder - Quota - Storage: 4.7GB), size on disk is 853MB (in the app for computer: the main folder containing all other folders - properties folder - General Information - Size on disk: 853MB), and the weight of all folders is ~1040MB (the sum of the weights of all individual folders in the main folder). None of the numbers match. I understand that the sum of the weights of all folders is probably supposed to be 853MB, that the discrepancy is due to rounding the numbers. I understand that some space may be "lost" from the hosting because installation files take up some space, so I actually have 4.7GB to use, not 5GB. However, I don't understand why my mailbox is full, when from 4.7 GB only 853 MB is used?

Asked by MAIA architekci 1 week ago

Last reply by MAIA architekci 3 days ago

Email messages viewable in search, but not in message headers.

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox. Most of the accounts are hotmail or gmail accounts. When… (read more)

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox.

Most of the accounts are hotmail or gmail accounts.

When searching on terms, it will bring up old emails and the location given is "Inbox".

These emails are however not in my combined Inbox. I have gone through the Local Folders structure and there is no other folder names Inbox.

Is there a means to access these emails and either recover them or properly deleted them?

Asked by fwilson00 4 days ago

Drafts saved in my Drafts Folder/Local Folders

TBird 140.2. I save draft emails in my Local Folders. However, within 'gmail' I also have two Drafts folders neither of which I have been able to delete. Within my other… (read more)

TBird 140.2. I save draft emails in my Local Folders. However, within 'gmail' I also have two Drafts folders neither of which I have been able to delete. Within my other 'outlook' account there is only one Drafts Folder. None of these folders are used for saving my Drafts ... how can I delete the extra folder in 'gmail' Thanks

Asked by RonSH 6 days ago

Last reply by RonSH 6 days ago

can't add email account to Thunderbird

i am trying to add my google mail account and i keep getting an authentication error with this message: " Unable to log in at server. Probably wrong configuration, userna… (read more)

i am trying to add my google mail account and i keep getting an authentication error with this message: " Unable to log in at server. Probably wrong configuration, username or password."

I am using the same configuration that i used for my other google account. and i am not given the opportunity to change the password. so how do i fix the problem?

Asked by annie 6 days ago