Imap folders

When Tbird first began it was easy to see which folders were Imap and which were local. That distinction disappeared a while back and I still had all my imap folders but … (read more)

When Tbird first began it was easy to see which folders were Imap and which were local. That distinction disappeared a while back and I still had all my imap folders but no indication of which were which. When I want to access them the popup menu did show "gmail" (since that is my email domain) and the imap folders there. But when I go to create a new folder it does not show up in the imap list even though I want it to be an imap folder.

How do I create/manage an imap folder in the current Tbird?

Asked by David Mischel 5 days ago

Last reply by David Mischel 13 minutes ago

Filters not moving existing messages to newly created folder/deleting actually deleting.

Number 1: I have filters that work on new messages that come in but I still have email in my inbox that the filter is not moving to the designated folder as defined in th… (read more)

Number 1: I have filters that work on new messages that come in but I still have email in my inbox that the filter is not moving to the designated folder as defined in the filter. Is this due to some setting? I use Thunderbird for multiple gmail accounts. Need help because I have a huge inbox and it needs managed into multiple folders and I can't seem to get it to work. It worked one time in the past but I am not sure why it doesn't now.  ???

Number 2: Does the retention policy for a folder actually send a delete instruction to the server? I want to know how I can do that so I am actually deleting messages at the server as well. What all info do you need?

Asked by fyzxman3 2 hours ago

Thunderbird indexing stuck - gmail

Hello all: For the last few months, I've been having some issues with frequent lockups while accounts update. I'm now having issues with indexing, and being able to sea… (read more)

Hello all:

For the last few months, I've been having some issues with frequent lockups while accounts update. I'm now having issues with indexing, and being able to search and find messages. According to the activity screen, indexing freezes around 97% on the Inbox of my main gmail account (~17,800 messages total in that inbox, indexing stops around 17,300 and hangs).

Version: 128.8.1esr OS: Windows 10 Accounts: 4 all IMAP (2 gmail) Largest inbox: about 17k messages

Troubleshooting done: 1. Repaired folders 2. Rebuilt global Index 3. Removed All mail from sync 4. Excluded antivirus (Windows Defender)

Is there any way to find the email is causing the lockup? Any other suggestions?

Asked by afoltz26 2 hours ago

Not receving some emails in IN box, but sender says they are marked as read

I have not been receiving all incoming messages. they are not in my spam. It shows up that I have read them to others. My assistant is now checking my email and he sees t… (read more)

I have not been receiving all incoming messages. they are not in my spam. It shows up that I have read them to others. My assistant is now checking my email and he sees the messages, but I don't seem to have them anywhere. I am getting some messages so it is not universal. It has happened with several urls. What is possibly wrong and how do I fix?

thanks for the help!

Asked by joesgrille 6 hours ago

IMAP Email not deleting from server until Thunderbird is closed.

After the latest update I noticed a syncing issue. I have thunderbird on my imac and I also check my email with my iphone using iphones mail program. I am using IMAP. … (read more)

After the latest update I noticed a syncing issue. I have thunderbird on my imac and I also check my email with my iphone using iphones mail program. I am using IMAP. What happened after the update is when I delete a message in thunderbird it doesnt delete from the mail server, so it still shows in my iphone. If I close out of thunderbird it then removes it from the server. Everything else is syncing correctly, like showing a message read or not etc. Just the deleting doesn't happen till thunderbird is closed. Am I missing a new setting that has to be changed now? I have used Thunderbird for my email since the start and this is the first time I have had an issue. Thank you

Asked by tony263 6 hours ago

Sent email is not saved in Sent Items

Hello, I stopped seeing sent emails in Thunderbird v. 9.0, Android 14. The email is sent, but not saved in the sent mail. Sending emails via computer (Thunderbird) or aft… (read more)

Hello, I stopped seeing sent emails in Thunderbird v. 9.0, Android 14. The email is sent, but not saved in the sent mail. Sending emails via computer (Thunderbird) or after logging in via the web interface works, emails are saved in the sent mail. The problem is only in the mobile application and only for 1 account. The other 2 accounts (gmail and center) work without problems, emails are saved in the sent mail. I tried changing the server settings for sent mail in the given account - without success. Has anyone encountered a similar problem? Thank you

Asked by robo844 3 days ago

Last reply by robo844 7 hours ago

Large message corrupted in Thunderbird after sending

I sent a message with 2 large attachments, which came to about 700kb. I have my email account configured to move replies to the original message folder after sending. The… (read more)

I sent a message with 2 large attachments, which came to about 700kb. I have my email account configured to move replies to the original message folder after sending. The sent message appears blank in the folder. View source reveals little but starts with the following: X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 IesvbLYCv+2WRXVrCMCm89IOemygPZpNbz2NBY [and so on for 433 lines of 73 bytes], < 32kb.

When I use my online webmail interface, the message that Thunderbird can no longer read is intact, legible and contains both the large attachments. The same is true when viewed in another email client. I have restored the message by exporting it from the webmail and importing it back to Thunderbird (to keep my records intact), which Thunderbird handles okay.

The outgoing mail server log shows that the message received from Thunderbird and sent to the final recipient was the correct 700kb+ size.

I'm rather curious as to what went on there.

Attachments to post: 1. View of the corrupt message in the Trash folder 2. Intact message after importing as an export from webmail.

Asked by Marck 11 hours ago

Auto-Redirect If No Reply

Before switching to Thunderbird, I used a VBA script in Outlook to redirect/resend emails if the recipient hadn't replied by a set time and date. The VBA script and instr… (read more)

Before switching to Thunderbird, I used a VBA script in Outlook to redirect/resend emails if the recipient hadn't replied by a set time and date. The VBA script and instructions can be found here. Is there a Thunderbird add-on that can achieve similar results?

Asked by isaaca 12 hours ago

Local Folders in Android Thunderbird

Will you please add Local Folders to Android Thunderbird? I use desktop Thunderbird mainly to import mbox files into Gmail (which happily exports them by Takeout) so with… (read more)

Will you please add Local Folders to Android Thunderbird? I use desktop Thunderbird mainly to import mbox files into Gmail (which happily exports them by Takeout) so without Local Folders the Android app is useless for me.

Asked by myatescbk 1 day ago

Last reply by myatescbk 12 hours ago

Envoie d'un couriel à la messagerie WANADOO

Bonjour, j'ai envoyé , hier Mercredi 26 Mars 2025 , un courriel à un client Wanadoo , je ne trouve pas , l'envoie du message dans Thunderbird !!! , comment faire pou… (read more)

Bonjour, j'ai envoyé , hier Mercredi 26 Mars 2025 , un courriel à un client Wanadoo , je ne trouve pas , l'envoie du message dans Thunderbird !!! , comment faire pour retrouver ce méssage ? , vous remerciant , dans l'attente , cordialement , François NEGRIER .

Asked by François NEGRIER 14 hours ago

Unified inbox sync

The unified inbox will not sync. I have three email accounts and in order to get them to sync or gather mail, I have to open each individual inbox and sync them. It is ve… (read more)

The unified inbox will not sync. I have three email accounts and in order to get them to sync or gather mail, I have to open each individual inbox and sync them. It is very annoying because the whole idea of a unified inbox would be being able to review all incoming mail in one screen! Any solutions, please?

Asked by David 17 hours ago

Cannot send mail from AOL account using Thunderbird

I've had the same email for 25+ years and for at least the last 5 have been unable to send. Never been any problem receiving, only sending. I have to open a browser and g… (read more)

I've had the same email for 25+ years and for at least the last 5 have been unable to send. Never been any problem receiving, only sending. I have to open a browser and go to cs.com or aol.com and log in if I need to send mail. ISP is wowway. I'm unaware of any firewall, and I use Ubuntu 20.04 so there is no anti-virus. I think when the problem first surfaced I was using Ubuntu 14.04 on my old system. I have a newer computer and have upgraded several times to get to 20.04 but the problem with sending has always been there. I would appreciate any help I can get.

Asked by mustang97wdc 23 hours ago

Emails received by the mail server are not displayed in Thunderbird

Hello everyone, I'm experiencing the following issue and am having trouble resolving it. ・Normally, automatic reply emails should be received when there are inquiries f… (read more)

Hello everyone,

I'm experiencing the following issue and am having trouble resolving it.

・Normally, automatic reply emails should be received when there are inquiries from the website, but they are not displayed in Thunderbird. ・When I check the webmail on the mail server, I can see the emails, so they are definitely being delivered to the server. ・Occasionally, there have been delivery failures in the past, but since March 19th, not a single email has been received. ・As shown in the attached image, when I open Thunderbird, it displays "Downloading messages," and even when it reaches 60/60 downloads completed, the 60 emails are not displayed.

I suspect that the spam filter might be reacting, but I'm unsure of what to do. Could you please advise me?

Asked by 半浦秀大 2 days ago

Last reply by 半浦秀大 23 hours ago

Office 2024 on Mac won’t email using thunderbird

Hi, I have office 2024 on a MacBook Air. When I try to share a document as an email attachment, word just “pings” and doesn’t work. Thunderbird is set as my default email… (read more)

Hi, I have office 2024 on a MacBook Air. When I try to share a document as an email attachment, word just “pings” and doesn’t work. Thunderbird is set as my default email reader.

If I change my email reader to apple mail, it works ok, however, I want Thunderbird for mail. I haven’t tried outlook, as I haven’t set up any email accounts in outlook, therefore pointless test.

Any thoughts ?

Asked by richardpaulchallis 1 day ago

Send Mail Fails with "network or file access" error (win10)

I've tried the troubleshooting steps outlined in the FAQ but have not been able to send any email messages. This just started a few days ago and I've tried these things … (read more)

I've tried the troubleshooting steps outlined in the FAQ but have not been able to send any email messages. This just started a few days ago and I've tried these things with no luck:

  • Disable firewall
  • Disable anti-virus
  • Change SMTP settings
  • Change email account PW

Windows 11 Norton 360 NordVPN

I don't know if this has any bearing on the issue, but at the same time as I began having trouble sending email, I attempted to install the UPS label printer software. It also looks like there was an update to my AV/Firewall software, but since I have disabled both, as well as disabling the VPN, and there's still no success, I'm ruling those out for now.

NOTE: I have no trouble sending or receiving email with my phone, so I tend to thinnk it's not the account settings. I've tried using the phone as a hotspot to send from my PC but that also was not successful.

Thanks in advance for any assistance!

Asked by robert.k 3 days ago

Last reply by robert.k 1 day ago