email disappears when deleting attachments

After I download email into my Inbox I typically save attachments to my hard drive for later reference. As I am viewing the email and after I've saved the attachment (th… (read more)

After I download email into my Inbox I typically save attachments to my hard drive for later reference. As I am viewing the email and after I've saved the attachment (the attachment is not open) I right-click on the attachment and delete it. At that time the message immediately disappears and cannot be found in any folder in my download Inbox or in any local folder - not Junk, Trash, Inbox, Archive, Sent or Drafts. This is a random, though frequent, occurrence and I can find no specific pattern to its occurrence. It occurs whether or not the email was Read or Unread. Repairing the folders does not reveal the deleted email(s). Has anyone else experienced this?

Asked by Jackman100 7 minutes ago

Can I delete the HTML part of a received multipart email?

I couldn't find this in any forum (other than some very old threads that are no longer applicable or relevant), and I couldn't find an extension/add-on that does that eit… (read more)

I couldn't find this in any forum (other than some very old threads that are no longer applicable or relevant), and I couldn't find an extension/add-on that does that either (or rather, I did find one, but it's discontinued and not compatible with current Thunderbird), but I want to store only the plain-text part of multipart messages (text + HTML) that I receive, deleting the HTML part.

The reason for this is that I need to save disk space. I'm a digital hoarder, and I archive every relevant email message I receive (I only don't store spam that escapes through the cracks and reaches me, and such disposable messages as 2FA login codes and the like). I have several sound reasons to do that, but old messages have been useful to me as reference countless times. I have about 86,000 emails stored, sorted into a variety of message folders by topic, correspondent, etc. Some date as far back as 1996, having survived lots of account, email client, and hardware migrations through diligent backups and restores.

This results in a very large disk usage, and I must minimize it, for both space itself and backup time reasons. And the difference in size can be dramatic. Just one newsletter that I'm subscribed to sends me 3-4 messages a day, of which I'll probably keep two, but each full message is about 120–150 kB. Stripped of the HTML (and still totally readable and functional), that drops to just 10–12 kB. Now multiply that difference by the volume in one year.

I'm testing and evaluating Thunderbird to replace my current email client, which is excellent and designed for power users, but also very buggy, they're slow to fix the bugs, and this is getting on my nerves. That's why I'm looking for an alternative, and so far, Thunderbird is doing an excellent job in ticking off the list of features I need (and passed my message import tests from the old mailer with flying colors), except for this one feature, which can be a dealbreaker.

Any suggestions? Thank you very much in advance.

Asked by Goytá 2 hours ago

Last reply by Goytá 52 minutes ago

Convert e-mail to task or event has disappeared from right-click menu

Hi, I just upgraded to the latest version of Ubuntu and together with this, I got the last version of Thunderbird, namely the version 128.6.0esr offered by the apt reposi… (read more)

Hi, I just upgraded to the latest version of Ubuntu and together with this, I got the last version of Thunderbird, namely the version 128.6.0esr offered by the apt repository. In one of the previous versions, whenever I right-clicked on an e-mail title, in the list of the e-mails. I had the menu option convert to > task / event, which was very useful when I had e-mails with textual invitations to an event, but no clear ics attachment. This right-click option doesn't appear any more. Has it been removed in this version, or have I done something wrong?

Asked by radiobuzzer 1 hour ago

Emails

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am runnin… (read more)

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am running Windows 11, using Comcast/Xfinity, Port 993 and Port 465, SSL/TLS. What should I change or do so I get my emails immediately when they are sent to me? Thanks-In-Advance. Marc

Asked by MB 23 hours ago

Last reply by MB 3 hours ago

Right-to-left text entry in Thunderbird

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left… (read more)

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left to right english text. The cursor keeps on jumping to the beginning of the line, and the period is added at the beginning of the right-to-left text. Finally I realized that this is because the allignment is set properly to "right", but I cannot find a way to change the PARAGRAPH DIRECTION, which remains left-to-right! Typically, text entry programs provide an allignment as well as a Paragraph Direction setting for right-to-left languages. Any knowledge of how to set right-to-left paragraph direction will be greatly appreciated! Thanks much!

NORM

Asked by norm23 3 hours ago

Folders: Any way to change folder order in Android?

Currently folders are sorted alphabetically and it doesn't appear that you can change that. This means that the Trash and Spam folders are way, way down in the list. It … (read more)

Currently folders are sorted alphabetically and it doesn't appear that you can change that. This means that the Trash and Spam folders are way, way down in the list.

It would be better if you could manually override the alphabetic sort or if, by default, the Sent and Spam folders appear under the Outbox folder.

Asked by Harry Weide 3 hours ago

Trying to forward an email produces blank window

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now). Since last update, when I try to forward an email in my Sent box, it produces a… (read more)

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now).

Since last update, when I try to forward an email in my Sent box, it produces a blank window with only the subject filled-in. No content, no attachments.

I tried Repair to the box but it's still the same.

The problem happens with all recent mails but not with all older mails. For example, some older mails, sent e.g. one year ago, or more, when clicking forward, behave as expected, with content and attachments. Other ones, however, do not work and open as blank windows, as I explained.

It works always with "Forward as Attachment", but this is NOT what I want.

Has anyone faced this problem? Do you have any suggestions? Should I file a bug?

Please advise.

Thanks, Nick

Asked by Nikolaos Milas 5 hours ago

Het slepen van bijlagen naar een e-mail bericht lukt niet

Ik logde een vraag over slepen van bijlagen naar een e-mail dat niet werkt en op advies van de moderator Mark Heijl voegde ik mijn info toe aan een reeds gemelde bug. Wat… (read more)

Ik logde een vraag over slepen van bijlagen naar een e-mail dat niet werkt en op advies van de moderator Mark Heijl voegde ik mijn info toe aan een reeds gemelde bug. Wat mij nu wel niet duidelijk is is hoe het nu verder gaat. Wanneer weet ik wanneer de bug aangepakt wordt, opgelost is? Kan ik eventueel nog extra informatie geven om die bug te helpen bekijken? Is er ergens een time-line met welke bugs wanneer zullen bekeken worden? Kan iemand mij hier wat info over geven?

Asked by Bruno Demonie 7 hours ago

Last reply by Bruno Demonie 6 hours ago

Change browser for opening links based on folder or email address

Is there a way to set browser for opening links based on the folder or email accounts? I have 3 emails setup in thunderbird. I'd like to default EMAIL1 to open links in … (read more)

Is there a way to set browser for opening links based on the folder or email accounts?

I have 3 emails setup in thunderbird. I'd like to default EMAIL1 to open links in Chrome. And EMAIL2 to open links in EDGE. Is there a way to do this??

Asked by arsalh 15 hours ago

Last reply by arsalh 12 hours ago

128.6.0esr (64 bit) cannot send or receive mail, but accesses calendar and contacts

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I … (read more)

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

Asked by Allan Mustard 1 day ago

Last reply by Allan Mustard 13 hours ago

Multiple deleted sub-folders will not empty out of Local deleted Folder

For some reason I now have multiple copies of empty sub-folders in the Deleted Folder of my Local Accounts. I have tried emptying the Deleted Folder and I have tried to … (read more)

For some reason I now have multiple copies of empty sub-folders in the Deleted Folder of my Local Accounts. I have tried emptying the Deleted Folder and I have tried to manually delete the unwanted sub-folders within the Deleted Folder. I have also noted that one of the unwanted sub-folders has appeared elsewhere in a completely unrelated sub-folder.

How do I deal with this?

Asked by Graham Gilmore 1 day ago

Last reply by Graham Gilmore 1 day ago

Cannot send or receive mails

Bonjour, I have used TB fore more than 20 years without major problems but today I am stuck. The TB version I run on is: 128.6.0esr (64 bits) on Windows 10 I use three ac… (read more)

Bonjour, I have used TB fore more than 20 years without major problems but today I am stuck. The TB version I run on is: 128.6.0esr (64 bits) on Windows 10 I use three accounts with Orange, one has the problem, not the two others. Originally the settings were the same on all three/

pop.orange.fr Port 110, default 110 SMTP France Telecom / Orange Port 587, default 587

Having sought help from the French (my mother tong) TB forum, one suggested to replace those settings for: pop.orange.fr Port 995, default 110 SMTP France Telecom / Orange Port 465, default 587 As a result I no longer received the ERROR message asking me for a password, instead a small blue segment showed on the bottom right of my screen and, after a while...nothing: no mail IN no mail OUT. I tried these new settings on the two other accounts with just the same result: no mail IN no mail OUT. So I went back to the original ones.

Has anyone a clue?

Christian

Asked by ck.b 3 days ago

Last reply by ck.b 1 day ago

Android Email Archive

Hi, recently installed Thunderbird as sick of Goog ramming their data harvesting crap down my throat. Thunderbird seems great so far but can't seem to find out how to ar… (read more)

Hi, recently installed Thunderbird as sick of Goog ramming their data harvesting crap down my throat.

Thunderbird seems great so far but can't seem to find out how to archive email in the Android app? Neither left or right swipe does an archive and there's no button either. Have it working fine in the desktop app with the archive button.

Aware of the archive / All Mail scenario.

Thanks,

Paul.

Asked by paul680 1 day ago

tags now all in a block...how to get them nack in date received order

Hi... i finally got to grips with tags. however, i did something that caused all the tags to appear at the bottom of the email/inbox list in blocks (still in date order t… (read more)

Hi... i finally got to grips with tags. however, i did something that caused all the tags to appear at the bottom of the email/inbox list in blocks (still in date order though)... how can i get them back embedded in the main email/inbox list according to date received... this is what i mean by 'embedded'.... i hope this makes sense to someone? thanks in advance

Asked by stepphen1 1 day ago

Last reply by stepphen1 1 day ago