Thunderbird Community Forum

In einem meiner Postfächer sind alle Unterordner verschwunden unter TB. Auf dem Handy kann ich alles sehen, in anderen Postfächern auf dem PC stimmt alles.

Ich habe alle verfügbaren Tips probiert seit ca. 4h.

Im Verzeichnis von heute scheinen alle Daten vorhanden zu sein, siehe Bild. Die Dateien und Ordner von gestern sind aber grösser, siehe 2. Bild. Im Postfach auf TB sind sie aber gar nicht zu sehen.

Was tun?

Gruss, Dirk

I have 4 email accounts - 2 with UK provider Talktalk and 2 with Gmail I access all of these these via two different computers Since the update 159 a couple of days ago, the folders of the Talktalk account on one machine have vanished. On the other machine they are fine. The missing folders could be brought back by running in trouble shooting mode by disabling addons. Now, that doesn't work. I can access all folders on my other machine and by webmail. As I am writing this, the inbox has appeared with all my mail but no other folders. I have pasted the trouble shooting information below

 Application Basics

   Name: Thunderbird
   Version: 159.0
   Build ID: 20261026161902
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:159.0) Gecko/20100101 Thunderbird/159.0
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Found
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 13.0 GB

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3

   account3:
     INCOMING: account3, , (imap) imap.talktalk.net:143, 2, 3
     OUTGOING: , smtp.talktalk.net:587, 2, 3, true

   account5:
     INCOMING: account5, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

   account6:
     INCOMING: account6, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

   account8:
     INCOMING: account8, , (imap) imap.talktalk.net:993, 3, 3
     OUTGOING: , smtp.talktalk.net:465, 3, 3, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.18.1
       0.18.1.MZLA.159.0.botan.3.11.1
       C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id3
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

   GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     Location
     ID

       System theme — auto
       theme
       1.4.2
       true
       app-builtin
       default-theme@mozilla.org

       British English Dictionary (Marco Pinto)
       dictionary
       4.0.9
       false
       app-profile
       marcoagpinto@mail.telepac.pt

       Thundermail
       extension
       2.0.16
       false
       app-builtin-addons
       tbpro-system-add-on@thunderbird.net

       Dark
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender Layer Compositor
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error

     WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 610 (0x00005906) Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.100.7925)
     WebGL 1 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_clip_control EXT_color_buffer_half_float EXT_depth_clamp EXT_float_blend EXT_frag_depth EXT_polygon_offset_clamp EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_texture_mirror_clamp_to_edge MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1 git hash: unknown hash) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_ANGLE_memory_usage_report EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_d3d_luid EGL_ANGLE_platform_angle_device_id EGL_ANGLE_platform_angle_display_key EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control EGL_ANGLE_no_error

     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 610 (0x00005906) Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.100.7925)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1 git hash: unknown hash)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_blob_cache GL_ANGLE_client_arrays GL_ANGLE_clip_cull_distance GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_memory_size GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_polygon_mode GL_ANGLE_program_binary_readiness_query GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_renderability_validation GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_shader_pixel_local_storage GL_ANGLE_shader_pixel_local_storage_coherent GL_ANGLE_stencil_texturing GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_APPLE_clip_distance GL_ARM_rgba8 GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_clip_cull_distance GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_conservative_depth GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_clamp GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_polygon_offset_clamp GL_EXT_read_format_bgra GL_EXT_render_snorm GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_border_clamp GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_mirror_clamp_to_edge GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_NV_shader_noperspective_interpolation GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_required_internalformat GL_OES_rgb8_rgba8 GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2
     WebGL 2 Extensions: EXT_clip_control EXT_color_buffer_float EXT_depth_clamp EXT_float_blend EXT_polygon_offset_clamp EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_texture_mirror_clamp_to_edge EXT_texture_norm16 MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.5794)

     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 610
     Vendor ID: 0x8086
     Device ID: 0x5906
     Driver Version: 26.20.100.7925
     Driver Date: 2-19-2020
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 84be103c
     RAM: 0

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     CMSOutputProfileInUse: configured CMSOutputProfile
     Display0: 1366x768@60Hz scales:1.000000|1.000000 SDR
     DisplayCount: 1
     HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
     OutputColorSpaces: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None RGBA16F=None VpSR=Not Supported VpAutoHDR=Not Supported HwOverlayHDR=Not Supported
     SwapChainTearingSupport: Supported
     GPUProcessPid: 5212
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBGPU: available by default
     WINDOW_OCCLUSION: available by default
     HARDWARE_VIDEO_DECODING: available by default
     HARDWARE_VIDEO_ENCODING: available by default
     VIDEO_HARDWARE_OVERLAY: available by default
     VIDEO_SOFTWARE_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     H264_HW_DECODE: available by default
     AV1_HW_DECODE: available by default
     HEVC_HW_DECODE: available by default
     VP8_HW_ENCODE: available by default
     VP9_HW_ENCODE: available by default
     H264_HW_ENCODE: available by default
     AV1_HW_ENCODE: available by default
     HEVC_HW_ENCODE: available by default
     GL_NORM16_TEXTURES: available by default
     WEBGPU_EXTERNAL_TEXTURE: available by default
     WEBGL: available by default
     VIDEO_HDR: available by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Speaker/Headphone (Realtek(R) Audio)
       INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C84BE&REV_1000\4&1d00e3ed&1&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone Array (Realtek(R) Audio)
       INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C84BE&REV_1000\4&1d00e3ed&1&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Profiles\o8tzpzi2.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\guyca\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_LAUNCHER_PROCESS: 1

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 362817
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.display.use_document_fonts: 0
   browser.search.region: GB
   browser.theme.dark-toolbar-theme: false
   doh-rollout.home-region: GB
   extensions.lastAppVersion: 159.0
   font.internaluseonly.changed: false
   font.minimum-size.x-western: 12
   font.name.monospace.x-western: Arial
   font.name.sans-serif.x-western: Arial
   font.name.serif.x-western: Arial
   font.size.fixed.el: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 12
   font.size.variable.x-western: 14
   gfx.crash-guard.d3d11layers.appVersion: 102.7.2
   gfx.crash-guard.d3d11layers.deviceID: 0x5906
   gfx.crash-guard.d3d11layers.driverVersion: 26.20.100.7925
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x5906
   gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.100.7925
   idle.lastDailyNotification: 1793460663
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   media.hardware-video-encoding.failed: false
   network.cookie.CHIPS.lastMigrateDatabase: 2
   network.cookie.prefsMigrated: true
   network.cookie.validation.lastEpoch: 1
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1793460663
   places.history.enabled: false
   places.history.expiration.transient_current_max_pages: 112348
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.donottrackheader.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true
   security.remote_settings.crlite_filters.checked: 1636390353
   security.remote_settings.intermediates.checked: 1636390353
   security.sandbox.content.tempDirSuffix: {48a9c6ec-212e-4d10-8a5b-1bb2644aed41}
   security.sandbox.plugin.tempDirSuffix: {dbad8a5d-1e3f-4395-ac24-fd5e185b01cd}
   signon.importedFromSqlite: true
   signon.storage.rust.restoreAttemptsVersion: 1
   signon.storage.rust.restoreDone: true
   signon.storage.rust.restoreVersion: 1
   storage.vacuum.last.content-prefs.sqlite: 1791276902
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1791528573
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

   fission.autostart.session: true
   media.utility-process.enabled: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.40
     4.40

     NSS
     3.131
     3.131

     NSSSMIME
     3.131
     3.131

     NSSSSL
     3.131
     3.131

     NSSUTIL
     3.131
     3.131

 Sandbox

   Content Process Sandbox Level: 7
   Effective Content Process Sandbox Level: 7
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 2

 Startup Cache

   Disk Cache Path: C:\Users\guyca\AppData\Local\Thunderbird\Profiles\o8tzpzi2.default\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: true

 Internationalisation & Localisation

     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-GB"

     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Canon G3060 series
   print.printer_Canon_G3060_series.print_bgcolor: false
   print.printer_Canon_G3060_series.print_bgimages: false
   print.printer_Canon_G3060_series.print_duplex: 0
   print.printer_Canon_G3060_series.print_edge_bottom: 0
   print.printer_Canon_G3060_series.print_edge_left: 0
   print.printer_Canon_G3060_series.print_edge_right: 0
   print.printer_Canon_G3060_series.print_edge_top: 0
   print.printer_Canon_G3060_series.print_footercenter:
   print.printer_Canon_G3060_series.print_footerleft: &PT
   print.printer_Canon_G3060_series.print_footerright: &D
   print.printer_Canon_G3060_series.print_headercenter: &T
   print.printer_Canon_G3060_series.print_headerleft:
   print.printer_Canon_G3060_series.print_headerright:
   print.printer_Canon_G3060_series.print_in_color: true
   print.printer_Canon_G3060_series.print_margin_bottom: 0.5
   print.printer_Canon_G3060_series.print_margin_left: 0.5
   print.printer_Canon_G3060_series.print_margin_right: 0.5
   print.printer_Canon_G3060_series.print_margin_top: 0.5
   print.printer_Canon_G3060_series.print_orientation: 0
   print.printer_Canon_G3060_series.print_page_delay: 50
   print.printer_Canon_G3060_series.print_paper_height: 296.968
   print.printer_Canon_G3060_series.print_paper_id: 9
   print.printer_Canon_G3060_series.print_paper_size_unit: 1
   print.printer_Canon_G3060_series.print_paper_width: 209.973
   print.printer_Canon_G3060_series.print_resolution: 600
   print.printer_Canon_G3060_series.print_reversed: false
   print.printer_Canon_G3060_series.print_scaling: 1
   print.printer_Canon_G3060_series.print_shrink_to_fit: true
   print.printer_Canon_G3060_series.print_to_file: false
   print.printer_Canon_G3060_series.print_unwriteable_margin_bottom: 20
   print.printer_Canon_G3060_series.print_unwriteable_margin_left: 13
   print.printer_Canon_G3060_series.print_unwriteable_margin_right: 13
   print.printer_Canon_G3060_series.print_unwriteable_margin_top: 12
   print.printer_Canon_MG6600_series_Printer_WS.print_bgcolor: false
   print.printer_Canon_MG6600_series_Printer_WS.print_bgimages: false
   print.printer_Canon_MG6600_series_Printer_WS.print_duplex: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_edge_bottom: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_edge_left: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_edge_right: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_edge_top: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_evenpages: true
   print.printer_Canon_MG6600_series_Printer_WS.print_footercenter:
   print.printer_Canon_MG6600_series_Printer_WS.print_footerleft: &PT
   print.printer_Canon_MG6600_series_Printer_WS.print_footerright: &D
   print.printer_Canon_MG6600_series_Printer_WS.print_headercenter:
   print.printer_Canon_MG6600_series_Printer_WS.print_headerleft: &T
   print.printer_Canon_MG6600_series_Printer_WS.print_headerright: &U
   print.printer_Canon_MG6600_series_Printer_WS.print_in_color: true
   print.printer_Canon_MG6600_series_Printer_WS.print_margin_bottom: 0.5
   print.printer_Canon_MG6600_series_Printer_WS.print_margin_left: 0.5
   print.printer_Canon_MG6600_series_Printer_WS.print_margin_right: 0.5
   print.printer_Canon_MG6600_series_Printer_WS.print_margin_top: 0.5
   print.printer_Canon_MG6600_series_Printer_WS.print_oddpages: true
   print.printer_Canon_MG6600_series_Printer_WS.print_orientation: 0
   print.printer_Canon_MG6600_series_Printer_WS.print_page_delay: 50
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_data: 9
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_height: 296.968
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_id: 9
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_name:
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_size_unit: 1
   print.printer_Canon_MG6600_series_Printer_WS.print_paper_width: 209.973
   print.printer_Canon_MG6600_series_Printer_WS.print_resolution: 600
   print.printer_Canon_MG6600_series_Printer_WS.print_reversed: false
   print.printer_Canon_MG6600_series_Printer_WS.print_scaling: 1
   print.printer_Canon_MG6600_series_Printer_WS.print_shrink_to_fit: true
   print.printer_Canon_MG6600_series_Printer_WS.print_to_file: false
   print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_bottom: 20
   print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_left: 13
   print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_right: 13
   print.printer_Canon_MG6600_series_Printer_WS.print_unwriteable_margin_top: 12

Since yesterday , Thursday 29th October. Thunderbird has only been displaying the "Inbox" for my account, no emails are visible in it and all of the directories including the deleted emails directory and spam directory are absent. I have Windows 11 installed. I am using the IMAP server for incoming email and have checked that all the settings are correct. My account displays no incoming emails but can send emails. The directories are still absent when running Trouble shooter and the inbox is still empty. In the Account Settings - Server Settings I tested connection to the server and it said secure connection made - this worked for both outgoing and incoming servers. I have tried uninstalling and reinstalling Thunderbird but the issue persists. Although I do not change any settings the full set of directories will occasionally appear along with some emails and then seconds later disappear again. My email account is working fine on my phone and tablet using gmail.

I'm having problems with my default email account in thunderbird which might have started with the 28/10 update. Most times when I open TB the default account has no folders (inbox, spam, etc). To get them to appear I have to restart it. At other times it has all the folders present and all expanded including archives. When I can access my inbox the sort order is always by date descending so the oldest email is at the top which I don't want. If I click it to set it to ascending order it sets back to descending the next time I open TB. I've tried repairing the inbox but it makes no difference.

Essentially, I want to back up my Thunderbird. The standard way seems to be via Export / Import, but there is an implied limit of 2GB. The export function has successfully ended and produced a file of 15GB. Can I rely on this? (In the sense of being able to Import it should I need to?

Thanks in advance for any help / advice you can give.

This has happened twice now when I open Thunderbird. My first email account on the left pane comes up with just the name of the account, no inbox, no folders, no nothing underneath it and it does not expand to show them. I'm not sure why this is happening, but the first time I actually had to completely delete and readd that account to fix the problem. I've searched various places for answers -- change folder views, change layouts, various other suggestions -- but nothing works to resolve the issue. Any help would be greatly appreciated as this is really annoying.

I'm not sure at which point this behaviour started, it was either after thunderbird suggested that I compacted my folders or perhaps after the update to the latest Thunderbird version. Sometimes when I start Thunderbird I only get the inbox (which is empty) . Sometimes I get nothing then the inbox gets downloaded from my IMAP account. Sometimes I see all my folders for a few tenths of a second and I see message on the bottom border (where it normally talks of connection to the mail server) but these messages talk of deleting all my folders one by one. On one occasion all my folders were laboriously downloaded one by one (as reported on the bottom line.) Often shutting down Thunderbird and opening again results in all the folders being instantly available (so they must have been there all the time). It sometimes takes a number of shutdown/restart cycles to get the email folders back. Any ideas what is going on and how I can stop it happening? Thank you for getting this far.

I was attempting to search for messages within a single (local) folder. But every time I enter something in the search pane or the quick filter pane, I get answers from dozens of different folders, people or accounts. Can I easily limit any search to just the folder I have selected?

I already have Gmail linked to Thunderbird on Windows but now have a Linux computer. When adding Gmail, I am taken to Google's website as expected which grants authorization after satisfactorily logging in. I'm sent back to Thunderbird that then displays Authentication failure. There seems to be no way around this despite looking for any Google credentials in saved passwords. Thunderbird has added other mail accounts with no problem. Google will show that my Linux computer is linked but Thunderbird rejects any attempt to sync with Gmail. I'm wondering if there remains any Google data within T'bird that is corrupted that needs to be cleaned out to start over fresh.

1. Click on Help/T* Bulleted list itemroubleshoot information...
2. At profile Directory click Open Directory

Which of the files do I need to change?

total 17912 drwx------. 1 j j 2442 Nov 3 14:22 . drwx------. 1 j j 120 Mar 11 2026 .. -rw-r--r--. 1 j j 786432 Sep 18 17:37 abook-1.sqlite -rw-r--r--. 1 j j 0 Sep 18 17:37 abook-1.sqlite-wal -rw-r--r--. 1 j j 622592 Mar 11 2026 abook-2.sqlite -rw-r--r--. 1 j j 0 Mar 11 2026 abook-2.sqlite-wal -rw-r--r--. 1 j j 589824 Jun 2 19:06 abook-3.sqlite -rw-r--r--. 1 j j 0 Jun 2 19:06 abook-3.sqlite-wal -rw-r--r--. 1 j j 262144 Jun 2 19:06 abook-4.sqlite -rw-r--r--. 1 j j 0 Jun 2 19:06 abook-4.sqlite-wal -rw-r--r--. 1 j j 262144 Jun 2 19:06 abook-5.sqlite -rw-r--r--. 1 j j 0 Jun 2 19:06 abook-5.sqlite-wal -rw-r--r--. 1 j j 262144 Mar 11 2026 abook.sqlite -rw-r--r--. 1 j j 0 Mar 11 2026 abook.sqlite-wal -rw-r--r--. 1 j j 75644 Nov 3 14:19 addons.json -rw-r--r--. 1 j j 20853 Oct 20 13:21 addonStartup.json.lz4 -rw-r--r--. 1 j j 54012 Nov 3 14:19 AlternateServices.bin -rw-r--r--. 1 j j 524288 Mar 11 2026 blist.sqlite -rw-r--r--. 1 j j 98304 Nov 3 14:19 bounce-tracking-protection.sqlite drwx------. 1 j j 140 Sep 27 10:37 calendar-data -rw-------. 1 j j 229376 Mar 12 2026 cert9.db drwxr-xr-x. 1 j j 940 Nov 3 14:19 chrome_debugger_profile -rw-------. 1 j j 165 Nov 3 14:19 compatibility.ini -rw-r--r--. 1 j j 583 Oct 19 07:58 containers.json -rw-r--r--. 1 j j 262144 Oct 9 09:48 content-prefs.sqlite -rw-r--r--. 1 j j 0 Oct 9 09:48 content-prefs.sqlite-wal -rw-r--r--. 1 j j 524288 Nov 3 14:22 cookies.sqlite -rw-r--r--. 1 j j 0 Nov 3 14:22 cookies.sqlite-wal drwxr-xr-x. 1 j j 66 Nov 3 14:22 datareporting -rw-r--r--. 1 j j 136 Mar 11 2026 encrypted-openpgp-passphrase.txt -rw-r--r--. 1 j j 317 Aug 11 09:45 extension-preferences.json drwxr-xr-x. 1 j j 248 Aug 27 07:56 extensions -rw-r--r--. 1 j j 222517 Nov 3 14:02 extensions.json drwxr-xr-x. 1 j j 26 Apr 2 2026 extension-store-menus -rw-r--r--. 1 j j 5242880 Nov 3 14:19 favicons.sqlite -rw-r--r--. 1 j j 32768 Oct 7 12:00 favicons.sqlite-shm -rw-r--r--. 1 j j 0 Nov 3 14:19 favicons.sqlite-wal -rw-r--r--. 1 j j 207126 Nov 3 14:22 folderCache.json -rw-r--r--. 1 j j 15083 Nov 3 14:02 folderTree.json -rw-r--r--. 1 j j 262144 Mar 11 2026 formhistory.sqlite -rw-r--r--. 1 j j 1245184 Nov 3 14:14 global-messages-db.sqlite -rw-r--r--. 1 j j 223 Mar 13 2026 handlers.json -rw-r--r--. 1 j j 262144 Oct 9 09:48 history.sqlite -rw-r--r--. 1 j j 0 Oct 9 09:48 history.sqlite-wal drwxr-xr-x. 1 j j 766 Oct 7 12:01 ImapMail -rw-------. 1 j j 294912 Mar 11 2026 key4.db lrwxrwxrwx. 1 j j 20 Nov 3 14:19 lock -> 10.21.105.34:+166530 -rw-r--r--. 1 j j 11897 Oct 7 12:01 logins-backup.json -rw-r--r--. 1 j j 360448 Jun 22 07:49 logins.db -rw-r--r--. 1 j j 10494 Oct 7 12:01 logins.json drwxr-xr-x. 1 j j 36 Mar 11 2026 Mail -rw-r--r--. 1 j j 472 Mar 11 2026 mailViews.dat -rw-r--r--. 1 j j 229376 Apr 19 2026 openpgp.sqlite -rw-r--r--. 1 j j 0 Nov 3 14:19 .parentlock -rw-r--r--. 1 j j 163840 Nov 3 14:06 permissions.sqlite -rw-r--r--. 1 j j 31 Apr 19 2026 persdict.dat -rw-------. 1 j j 465 Mar 11 2026 pkcs11.txt -rw-r--r--. 1 j j 5242880 Nov 3 14:22 places.sqlite -rw-r--r--. 1 j j 32768 Oct 7 12:00 places.sqlite-shm -rw-r--r--. 1 j j 0 Nov 3 14:22 places.sqlite-wal -rw-------. 1 j j 40037 Nov 3 14:20 prefs.js -rw-r--r--. 1 j j 3368 Aug 27 16:06 pubring.gpg -rw-r--r--. 1 j j 3368 Aug 27 16:06 pubring.gpg.old -rw-r--r--. 1 j j 296 Sep 24 07:15 search.json.mozlz4 -rw-r--r--. 1 j j 4353 Aug 27 16:06 secring.gpg -rw-r--r--. 1 j j 4353 Aug 27 16:06 secring.gpg.old drwxr-xr-x. 1 j j 0 Mar 11 2026 security_state -rw-r--r--. 1 j j 288 Nov 3 14:22 sessionCheckpoints.json -rw-r--r--. 1 j j 370 Nov 3 14:22 session.json -rw-r--r--. 1 j j 416 Nov 3 14:19 session.json.backup drwxr-xr-x. 1 j j 26 Nov 3 14:02 settings -rw-r--r--. 1 j j 5434 Nov 3 14:02 SiteSecurityServiceState.bin drwxr-xr-x. 1 j j 84 Mar 11 2026 storage -rw-r--r--. 1 j j 28672 Nov 3 14:22 storage.sqlite -rwx------. 1 j j 50 Mar 11 2026 times.json -rw-r--r--. 1 j j 65586 Oct 9 13:45 training.dat -rw-r--r--. 1 j j 8 Oct 9 13:45 traits.dat -rw-r--r--. 1 j j 10 Nov 3 14:22 virtualFolders.dat -rw-r--r--. 1 j j 98304 Mar 11 2026 webappsstore.sqlite -rw-r--r--. 1 j j 0 Mar 11 2026 webappsstore.sqlite-wal -rw-r--r--. 1 j j 3721 Nov 3 14:21 xulstore.json

I reinstalled Win 11 after a crash. I installed Thunderbird mail client and imported a saved profile successfully. When I run the program or attempt to send an eMail, I get a request to enter a POP 3 password. I do not remember it as I installed Thunderbird many years ago. An internet browse suggests contacting Thunderbird support to help with a reset. I have been a regular Thunderbird donor since at least 2019. I hope you can sort me out. Cheers, Peter Tarplee Australia

I am sick & tired of Thunderbird email crashing. It has got so bad that I can only answer one message before it crashes again. It is useless at the moment. Help please.

I am getting error message with one of my email accounts: "Your message was sent but a copy was not place in your Sent folder due to network or file access errors." How do I rectify this? My email provider Ionos says this would be a Thunderbird issue rather than something at their end.

Chris Sackett