All e-mails in my Inbox disappeared

I did Edit - Find - Search Messages and then Edit - Find- Global Search and searched for messages. Now all the e-mails in my Inbox disappeared. What can I do? Thank you. … (read more)

I did Edit - Find - Search Messages and then Edit - Find- Global Search and searched for messages. Now all the e-mails in my Inbox disappeared. What can I do? Thank you.

Open 19

when i type in the initial letters of an address to send an email, thunderbird is no longer retrieving the address from my address book.

a power shortage messed up my computer and i had to re-install thunderbird. now when i type in the initial letters of an address that is in my address book, thunderbird … (read more)

a power shortage messed up my computer and i had to re-install thunderbird. now when i type in the initial letters of an address that is in my address book, thunderbird no longer completes the address.

Open 1

How do I switch off Thunderbird Calendar, so I can use Apple iCal instead?

I don't wish to use the calendar that comes with Thunderbird, but instead continuing with my Macintosh iCal. 1) How do I switch off the Thunderbird calendar function? 2)… (read more)

I don't wish to use the calendar that comes with Thunderbird, but instead continuing with my Macintosh iCal.

1) How do I switch off the Thunderbird calendar function? 2) How do I get the calendar invitations sent to me as an ICS file attachments, that I can open in Mac iCal. Just like in Airmail and in Microsoft Outlook.

Jonas Möller Nielsen Sweden

Open 5

Recover a mailbox account I accidentally deleted

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen.… (read more)

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen. I was trying to reset the email account settings but when i pressed delete, the mail account and all my old messages were deleted from my desktop.

I do see a file in the folder in User/appdata/roaming/thunderbird/profiles.../mail/mail.server.co.za that says "Inbox" and I THINK that might be my old emails but I can't seem to get Thunderbird to open the file. I've tried using ImportExportNG but it still won't open that file.

Is there a way to recover my old emails without having to take my computer to a specialist?

Appreciate any help. Hani

Solved 6

Unable to receive and send emails.

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Pe… (read more)

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

Open 4

I can't send emails

I live in Germany and use t-online for my email. I can receive emails but not send. I have tried to fix it myself but nothing I do has worked. I don't understand all the… (read more)

I live in Germany and use t-online for my email. I can receive emails but not send. I have tried to fix it myself but nothing I do has worked. I don't understand all the technical stuff, so this is maybe my problem. Can anyone help me? PLEASE

Maybe there is someone near me in Germany (Obertshausen) by Frankfurt that can Help. I speak German so this would not be a problem.

Open 5

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 18 1 27

Connetion error, can't recieve emails

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail was… (read more)

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail washer and see the emails, they not from anyone shady. got a couple screen shots. Thanks

Open 8

Thunderbird keeps inappropriately bringing up UAC

I have Thunderbird installed for lots of users on windows 11. Recent updates caused Thunderbird to ask again to set as default, as is normal. However, if you ask it to se… (read more)

I have Thunderbird installed for lots of users on windows 11. Recent updates caused Thunderbird to ask again to set as default, as is normal. However, if you ask it to set as default it brings up a UAC dialog. However, I have installed as a user, and am asking to change a user setting. UAC is inappropriate for the situation.

If I ask Thunderbird to uninstall is again pops up a UAC dialog even though it is not necessary and inappropriate.

Why is Thunderbird asking for more permissions?

I installed as the current user with default installer settings.

Open 3 27

Thunderbird 143 or 151 cannot send Mails, because it does not connect to SMTP

After system complete reinstallation Ubuntu 24.04 it is not possible to send mails with SMTP Server. Receiving messages is possible!! Two fault Messages happen, I've two … (read more)

After system complete reinstallation Ubuntu 24.04 it is not possible to send mails with SMTP Server. Receiving messages is possible!! Two fault Messages happen, I've two SMTP servers: 1. No connection to SMTP possible 2. Server timeout

And yes, I've checked nearly everything what's to find in the internet, reinstallation, change and check settings and passwords, together with the specialist from my provider. Also my provider is not able to find a mistake. As I've found out in the net, there are sometimes problems to connect to SMTP, but no solution found. Is there some security in the UBUNTU system, which blocks the SMTP connection or is this a bug from Thunderbird? Thanks in advance Andreas

Open 9

How can I recover old e-mails from an earlier version of Thunderbird?

A couple of months ago Thunderbird installed a new version (150.0.2) that made me enter a new identity. After I did that, I tried importing the e-mail folders from the ea… (read more)

A couple of months ago Thunderbird installed a new version (150.0.2) that made me enter a new identity. After I did that, I tried importing the e-mail folders from the earlier version (139.0), but totally without success. So I tried re-installing an older version, but this also, was no longer able to import the folders stored on my hard drive. What can I do????

Open 5

"Click to Get New Mail" Not Working by Left Click

When left clicking the "get messages" button, nothing happens, no synchronization or status bar of importing shows up. The only way I can synchronize mail is to right cli… (read more)

When left clicking the "get messages" button, nothing happens, no synchronization or status bar of importing shows up. The only way I can synchronize mail is to right click and select "get all new messages". Is it intended to be this way?

Open 2

Can I configure Thunderbird to reply from the To: address by detault?

My email provider provides "Disposable Email Addresses" - aliases which still direct mail to my inbox but don't expose my primary email to any web sites etc. I provide th… (read more)

My email provider provides "Disposable Email Addresses" - aliases which still direct mail to my inbox but don't expose my primary email to any web sites etc. I provide them to. It's very handy for registering for mailing lists, product vendors etc. since if one gets leaked, it's no big deal. I can drop the email again, but at least I know who was responsible for leaking it (I still get spam to my old Myspace account). My problem is that I'll occasionally have a need to reply such an email, and by default my From: address is my primary email address, not the one in the To: header. This is confusing to the recipient (since it's from some unknown email) and also exposes my email unintentionally. Is there any way to configure Thunderbird to always reply using the To: address? If there are multiple To: or CC: addresses, it could perhaps be specified with a wildcard matching any of my aliases. I can do it with Identities, I know, but I have to set that up before replying and I frequently forget.

Open 2

Spam Overload

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work. I have just received another 3… (read more)

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work.

I have just received another 3 from this site: mid:02guhjkj6-ABMcSHN6Or-JiC-000000@eu-central-1.amazonses.com, which claim to be from Madasafish Security>security@qi9adgongzenElptrum.de

I have tried on several occasions to follow the manual instructions how to deal with the spam, but I find it so log-winded that my non-techie brain, which is not wired for these kind of things, gets tired and I give up. If anyone has a more intuitive approach how to deal with this, I would be very appreciative. I have marked sites multiple times as spam, but the spam control ignores me!

Open 2

In Thunderbird a password for an email account was deleted, but how is a new one then applied to a mail account? I only get error login messages.

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting erro… (read more)

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting error login messages with no apparent field, or opportunity to enter a new password. I'm concerned starting fresh and deleting the email account itself will delete all my saved emails associated with that account.

Open 1 1

Why can`t I get my emails on Mozilla Thunderbird, keeps saying server not found

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found. Don`t try to email me with response, as I can`t get them!!!!… (read more)

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found.

Don`t try to email me with response, as I can`t get them!!!!!
Open 1

Where can I find email settings like my ssl, protocaol, username, etc.?

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, S… (read more)

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Open 3

My THUNDERBIRD email settings (in particular my inbox filters) are not working

I have used Apple Mail, GMail and Outlook; i am hoping that Thunderbird will achieve (relative) zero inbox. My objective is to create an inbox that observes established r… (read more)

I have used Apple Mail, GMail and Outlook; i am hoping that Thunderbird will achieve (relative) zero inbox.

My objective is to create an inbox that observes established rules/filters and directs my emails into the appropriate folders. I was hoping that Thunderbird would achieve this objectives but I have so far been unsuccessful.

I would be happy to screenshare with an appropriate technician in order to resolve this issue as its becoming increasingly frustrating.

Open 3