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Unable to create an outbound smtp server.

Thunderbird Account management
Phil988
Phil988

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive)

On a roll I then tried to migrate from Plusnet to Greenby. Can successfully receive emails via IMAP.plus.net server. But could not send mails from Greenby (other accounts still OK)

Traced problem via forum query 31???? to inability to create a new SMTP server for outbound mail. After entering all data in the outbound server there is no response whatsoever to clicking add button (ie no error messages or servers added to SMTP list)

Then tried to delete the partially active Greenby account via clicking delete button in account setting window. No response. Account still present.

Does anyone have any suggestions to solve this before I try the doomsday action of deleting and reinstalling Thunderbird.

TIA Phil

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive) On a roll I then tried to migrate from Plusnet to Greenby. Can successfully receive emails via IMAP.plus.net server. But could not send mails from Greenby (other accounts still OK) Traced problem via forum query 31???? to inability to create a new SMTP server for outbound mail. After entering all data in the outbound server there is no response whatsoever to clicking add button (ie no error messages or servers added to SMTP list) Then tried to delete the partially active Greenby account via clicking delete button in account setting window. No response. Account still present. Does anyone have any suggestions to solve this before I try the doomsday action of deleting and reinstalling Thunderbird. TIA Phil

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