Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [SYS/PERM] Your account is not enabled for POP access. Please visit your Gmail settings page and enable your account for POP access.

Lauralee Gann

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [SYS/PERM] Your account is not enabled for POP access. Please visit your Gmail settings page and enable your account for POP access.

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [SYS/PERM] Your account is not enabled for POP access. Please visit your Gmail settings page and enable your account for POP access.

All Replies (1)

The error message is clear: in order to retrieve email via POP3, you must enable it in your Gmail settings on their server at their web mail page. See their support article:

https://support.google.com/mail/answer/7104828

Keep in mind that IMAP is usually preferred over POP3 for a number of reasons. This article discusses the difference between the two and why you might choose one over the other:

https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.