Showing questions tagged:

Getting frequent IMAP error messages now

How do I access the notification messages so I can post them here? Because there is like 12 or more a day on each machine from multiple accounts. I got one that mentions … (read more)

How do I access the notification messages so I can post them here? Because there is like 12 or more a day on each machine from multiple accounts.

I got one that mentions restricting the number of concurrent threads using the IMAP interface but no clue as to how to restrict TB from making multiple requests from multiple accounts to the same server at the same time.

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beta 3 is stopped getting mails

Hello. i have latest beta 156.b3 64bit, after updating to beta 3 my tb offer retry passwords to many google acccounts and opening FireFox for again login in to each accou… (read more)

Hello. i have latest beta 156.b3 64bit, after updating to beta 3 my tb offer retry passwords to many google acccounts and opening FireFox for again login in to each account. I have turned off checking mails on the start up for them and turn off checking mails, but again and again opening firefox for signing in. i closing firefox but TB not continue checking mail from another mailboxes, they stopped and seems like waiting for signing. i try to manually click for each mailbox "get message", but this no work, could you help me turn off login through firefox?

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authentication problem yahoo mail cannot access OAuth dialog box

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird upd… (read more)

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird update prior to this problem. Yesterday I saw the Yahoo OAuth dialog panel for no reason, didn't think too much about it and kept ignoring them thinking it was a glitch. That was a big mistake. I'm now having issues downloading emails from Yahoo. Previously when this happened a few years ago, I deleted cookies. That didn't work this time. I should have read support articles first. After reading support articles, I tried enabling cookies and allowing cookies from Yahoo, but I'm not sure which website to use (is it mail.yahoo.com?). I went into config editor and set mailnews.oauth.usePrivateBrowser to true.

There are 4 Yahoo email addresses (I'll call them A, B, C, D). I am able to access all 4 yahoo accounts by webmail (email address and password). We use account A, B, and C the most. Account A seems to be the most stable however emails to A's inbox will show up in A, B, and C's inbox in Thunderbird. For some reason messages in A's inbox will go to trash in webmail as soon as Thunderbird checks and downloads emails from all accounts. Which is strange since I have always set A to leave messages on the server until I delete them. B's emails are not downloading to Thunderbird at all and are staying in the inbox. I am hoping to access the OAuth dialog box for each account to properly configure them but have been unsuccessful so far. It's been a stressful 24 hours. What should I do? Should I reset the passwords for all yahoo email accounts? Delete the Yahoo email accounts and add them back? Or should I uninstall Thunderbird and reinstall? Any suggestions are appreciated.

Solved 1

Problem with sending emails

When I attempt to send email I get the following message: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The s… (read more)

When I attempt to send email I get the following message: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon..

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TB is sending most email to wrong folder

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparen… (read more)

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparent reason. I looked at the filter log, but there was nothing in the log for the last few months.

I did have a filter sending certain messages to the "bridge" folder, but TB is sending things there for no reason. I disabled all 21 message filters, and it is still doing it.

I have version 155.0 and I'm using Windows 11 25H2.

How can this be fixed?

Open 3

Message filters screwed up in Thuderbird 155

The message filters simply are not working. Not only are they not directing incoming messages to the correct folders, they are also moving some messages in a folder to an… (read more)

The message filters simply are not working. Not only are they not directing incoming messages to the correct folders, they are also moving some messages in a folder to another folder without a rule!

I did a complete review of my message rules, cleaned them up, had some success, but the next time I opened Thundered to check email, some messages were still directed to the wrong folder. I have used Thunderbird for years, know how to use/create message rules and had no trouble prior to 155.

ALSO - tried reloading Bird 154, but it wouldn't do it because of "Profiles." Bad move there. Frankly, those multiple Profiles are a pain in the butt in Bird and Firefox, a perfect example of if ain't broke, don't fix it.

Firefox 155.0.1 Windows 10

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Unable to add AOL account

I have three AOL accounts for various reasons. Until recently, all three were available and working in Thunderbird - no issues. A few days ago on start-up, I had a pop-up… (read more)

I have three AOL accounts for various reasons. Until recently, all three were available and working in Thunderbird - no issues. A few days ago on start-up, I had a pop-up requesting indicating that my password for one of these accounts had not been recognised in Thunderbird. The account was working fine on another device, ipad. Re-entering the password didn't give me access to the account, and in desperation I deleted the account from Thunderbird. I then tried to re-create it, but although Thunderbird shows all the correct(?) details in the account settings, it actually just gets all the ...box contents from another of my accounts. Does anyone have any ideas how Thunderbird references existing account when add a new mail account, or how to stop Thunderbird referencing an existing account please?

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Problem signing in with Thunderbird and Oauth2

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in t… (read more)

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in to my Google Account What I don't understand is that I have a password with normal and special characters and numbers, but the Oauth2 password is very different of course How do I know what to change my Oauth2 password too? Or perhaps the question should be how do I now generate a new one that goes with my new "normal" password Thanks in advance for any help

Open 2

During account setup via account hub, Getting error code 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] when trying to set up email with IMAP (bug2069949)

Hi There, I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smo… (read more)

Hi There,

I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smoothly until it gets to the point where I have to enter my email password. After I enter my password and hit "continue" I get the following error message:

Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]

I have attached the screen shots of my process, as well as the IMAP and SMTP settings from my email provider.

Any help I can get in troubleshooting this error would be greatly appreciated.

Thank you,

Tim

Open 1 1

Cards view is showing the recipient instead of the sender for one of my accounts

I'm currently on Thunderbird 155 and previously I just had one email account configured and cards view was working fine. However, after adding an additional email accoun… (read more)

I'm currently on Thunderbird 155 and previously I just had one email account configured and cards view was working fine. However, after adding an additional email account (gmail), which displays fine, my original account is now showing my name in the cards view, instead of the sender. I've tried clearing the cache, repairing the inbox, but that didn't fix it. If I switch to table view its fine, I see the column for "From", although the new account displayed "Correspondents" instead of From, but I switched them to using From to make them consistent. Still not showing correctly for the original account.

Open 2

moving old local folders to new local folders

My computer recently updated to Thunderbird 155.0. The Local Folders did not move along with all my contacts. I have backed up mu Local Folders and contacts into a fi… (read more)

My computer recently updated to Thunderbird 155.0. The Local Folders did not move along with all my contacts. I have backed up mu Local Folders and contacts into a file into a file. Using the forum I have cut and pasted all of these into the Local Folder in the new Thunderbird but they are not there in the new Thunderbird. Please explain how to restore them in the new Thunderbird. I would suppose i will have the same issue with Address Books and would appreciate help there as well. Many thanks for your help!

Open 1

Message storage for Local Folders and accounts

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of co… (read more)

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of course. But the biggest concern is keeping Local Folders (a very large archive which is by far the largest part of my profile) coordinated: both sides must access the same Local Folders.

The option to specify "Message Storage" for Local Folders obviously addresses that problem: both Kubuntu and Win11 can have the same NTFS Local Folders storage. At the same time, each IMAP account also has the option to specify its own "Message Storage" "Local Directory" location outside of the profile folder. That suggests two obvious questions:

  1. Why not specify shared storage for each account, as well as for Local Folders?
  2. After Local Folders and all accounts are shared, then precisely what, from each profile, cannot be shared between Kubuntu and Windows? Does this bring us back to asking why the profile cannot simply be shared?

[Years ago, when my email accounts were POP, I had no problem sharing a profile between WinXP and an earlier Ubuntu variant. (Of course with POP, they had to share.) Is today's separate-profiles guidance related to IMAP accounts or to some other change in TB design?]

Open 2

can't send

for a week or so now, I get the following message when trying to send" Sending of the message failed. An error occurred while sending mail. The mail server responded: T… (read more)

for a week or so now, I get the following message when trying to send" Sending of the message failed. An error occurred while sending mail. The mail server responded: Transaction failed Reject due to policy restrictions. For explanation visit https://postmaster.gmx.net/en/case?c=hi&i=ip&v=149.102.242.95&r=1Mirna-1wPNAF1v2y-00h7M4. Please check the message and try again."

receives fine, will not send

Open 1

Thunderbird & multiple hotmail accounts sever access

Hello there: can anyone shed some light on how to resolve my issue here where........ having more than one hotmail account confuses the *Identities* for each mailbox, in… (read more)

Hello there:

can anyone shed some light on how to resolve my issue here where........ having more than one hotmail account confuses the *Identities* for each mailbox,

in Thunderbird properties one goes into each accounts *Account settings* then to *Manage Identities* (at the bottom of the page)......there one sets the *default* identity for that email account. The problem I'm encountering is when there are more than a single hotmail account one cannot select more than just one identity to fill into that space. One sets a *default* identity & that single identity doesn't allow the other hotmail identities to function properly. I am getting a constant *Failed to connect to server @ outlook.office.365.com.* because two of the three the identity trying connect to the server are not the *default* identity. The *default* identity will connect to the server. I have 3 hotmail accounts loaded into Thunderbird anyone know of a solution to this?

thx very much

Open 2