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Solved Archived

clear cookies for specific site not working

jscher2000 -... replied
stvbrry

Following directions in this section used to work but is no longer working https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-any-website Windows 10 - Firefox Developer Edition 67.0b5 (64-bit)

Following directions in this section used to work but is no longer working https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-any-website Windows 10 - Firefox Developer Edition 67.0b5 (64-bit)

All Replies (3)

Chosen Solution

Which part isn't working? For example:

  • Click Remove, nothing happens
  • Click Save Changes, re-open the dialog, the cookie is back
  • Something else

In some cases, you may need to "hard reload" the page to clear cached values: Ctrl+Shift+r or shift+click the reload button.

Thankyou - it was evidently a caching issue. I just had not seen the persistence behavior previously. I would click individual cookies and see them in the dialog listing upon clicking save. Click remove then click save again- the items remain in the listing.

Yeah, that's annoying. The dialog really should re-query. Want to file a bug if it persists? https://bugzilla.mozilla.org/