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i dont have access to my email anymore how can i deactivate my old firefox sync ?

  • 2 replies
  • 4 have this problem
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  • Last reply by you50

the account manager section keep asking me to confirm my account so i cant manage anymore my account so i can finally delete it and go on creating a new one. how can i do to make sure the old account is definetly cancelled?

the account manager section keep asking me to confirm my account so i cant manage anymore my account so i can finally delete it and go on creating a new one. how can i do to make sure the old account is definetly cancelled?

All Replies (2)

If you can't login to the old account because you would have to click a link in a confirm email then you should let it and go further and create a new account with a working email address. All data on the sync server is encrypted with a key that is derived from the password of the Sync account. Someone would have to recreate your email account and know that password to access your personal data.

You can try to log in to the Firefox account via this website.

Modified by cor-el

But how long it will pass untill this account would be erased?