Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've login firefox account but my old datas are not sync ! i've requested new password (forgot password)

more options

i have formatted my pc ! i have forgot my password while login firefox for that i have reset my password! after reseting my firefox account all my datas will not be shown or erased ! Can u please help me to recover that back please !

i have formatted my pc ! i have forgot my password while login firefox for that i have reset my password! after reseting my firefox account all my datas will not be shown or erased ! Can u please help me to recover that back please !

All Replies (2)

more options
more options

Resetting the Firefox Account password clears your data from the Sync server. See the screenshot for the warning message about that action.