Firefox for Android Support Forum

Hi there

On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. change m.twitch.tv to just twitch.tv) it simply redirects to the mobile site again. How can I force it to show me the full web page instead please ?

Many thanks

Zoe

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

I want to open multiple pages at the same time in Android 12, but Firefox for Android does not seem to support multi-instance (like in the attached image). I also tried beta and nightly but none of them worked either. As other browser apps (Chrome, Edge, Samsung, etc.) support it, I switched my default browser app to Samsung internet on Android (temporarily).

I don't want to use multiple apps (Stable, beta and nightly) just for opening multiple pages in a single screen. Is there any plan to support multi-instance in the future version of Firefox?

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

Whenever I tap a button on any website that is supposed to start uploading process nothing happens. I don't get to see a file browser with which I am supposed to pick a file or anything else, only a slight website UI animation of the button responding to my tap if the website/button has one.

This has been the case from the moment I installed Firefox. It is the same in both regular and private browsing. I have looked at Firefox and Android app permission settings and haven't found anything and allowed everything relevant for Firefox to use (access to files, internet). I have no problem downloading files. I am using MIUI 13 Global.

Since the latest update 114.2 I cannot get Firefox to work properly on my Samsung phone. I have Version 8 of android operating system on the phone. When I attempt to search I just get a blank screen. In the web address box it just has an icon with a line through it and the web address. Refuses to display website. Doesn’t let me change from private browsing to regular browsing. Nothing I do seems to have any effect. Yes, I know I have an older phone but it was fine until this update.

I saw a similar problem and the user said thus 114.2 fixed the problem. Well, it broke mine. Please advise how to correct this problem. Thanks.

I am not on my phone. So the operating system info gathered is not from the system I use on my phone.

I remember sites with related terms not always being grouped up not too long ago. The change isn't bad but would like to know how to disable it. The main issue being ever since this change was implemented, it breaks some functionality. It keeps you from being able to look through the rest of your history until you delete the group. Either it prevents you from continuing to scroll down. Or when you do keep scrolling, it keeps looping the sites already shown.

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, the results show up. But then if I click the google icon to go to the google homepage, I get the blank white page again. What is going on? Also the desktop version of the site works, but the mobile version does not. It just stopped working this morning and nothing on my device had changed. I tried uninstalling firefox multiple times and still every time I redownload firefox, I get the same issue. I've been a longtime user of firefox user and the first time I have had a major issue like this.

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bring forefox to the screen again and then it starts the video.

On my much older Android device, i am using the same setup and have no problem with autoplaying the next video, even when firefox is minimized. Any suggestions?

I'm not even in California, much less Sacramento.

Google account addresses Not in California! Locations for search results always shows Sacramento.

FireFox search cashed cleared. FireFox app closed. Phone reloaded.

Not yet Firefox reinstalled. Last time done ALL SHORT CUTS & BOOKMARKS LOST! ANOTHER MAJOR HINDERANCE.

And NO, THERE IS NO GOOD FIX FOUND SEARCHING FIREFOX SUPPORT. NOTHING FROM GOOGLE EITHER. ALL THE SIMPLE LOGICAL "SET MY ADDRESSES". NEED REAL FIX

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Hi, I tried following this guide:

https://blog.mozilla.org/addons/2020/09/29/expanded-extension-support-in-firefox-for-android-nightly/

For these add-ons: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/ https://addons.mozilla.org/en-US/firefox/addon/bypass-paywalls-clean/ https://addons.mozilla.org/en-US/firefox/addon/kindle-it/

However for all add-ons, I get the error: "Failed to install *addon name*"

Any help?

hi, i have Firefox 100.1.1 on my Samsung s10 lite and was wondering how to rename it in Firefox sync because at the moment it's name is the model code which is very confusing as my Samsung tablet has a similar code. I downloaded Firefox from the galaxy store. thanks willo

For a few weeks I had the ability to pull to Refresh pages. Now for the last 48 hours the feature has disappeared. Is there any way to get it back? I didn't install any add-ons for that function to my knowledge.

Flip 4 phone

As with other recent posters on this support forum, I am also experiencing the bug on Firefox for Android 114.2.0 where all pages fail to load, only a blank screen is shown, along with the padlock icon having a red slash.

This started 2 days ago when I updated to Firefox 114.2.0 and also updated to Android 13 patch level June 1, 2023.

I will attach screenshots of the blank page, the Firefox about page, the Play Store app info, and the Settings app info.

I have gone through this support forum, and it looks like all of these posts are for the same issue: https://support.mozilla.org/en-US/questions/1416843 https://support.mozilla.org/en-US/questions/1416646 https://support.mozilla.org/en-US/questions/1416800 https://support.mozilla.org/en-US/questions/1416794 https://support.mozilla.org/en-US/questions/1416820 https://support.mozilla.org/en-US/questions/1416783 https://support.mozilla.org/en-US/questions/1415832 https://support.mozilla.org/en-US/questions/1416685 https://support.mozilla.org/en-US/questions/1412113 https://support.mozilla.org/en-US/questions/1416247 https://support.mozilla.org/en-US/questions/1405626 https://support.mozilla.org/en-US/questions/1416112 https://support.mozilla.org/en-US/questions/1416294 https://support.mozilla.org/en-US/questions/1416350 https://support.mozilla.org/en-US/questions/1416113 https://support.mozilla.org/en-US/questions/1416263 https://support.mozilla.org/en-US/questions/1416061 https://support.mozilla.org/en-US/questions/1416241 https://support.mozilla.org/en-US/questions/1416330 https://support.mozilla.org/en-US/questions/1415775 https://support.mozilla.org/en-US/questions/1415892 https://support.mozilla.org/en-US/questions/1415735 https://support.mozilla.org/en-US/questions/1415819

To me, from reading through these pages and other places online, it appears that the problem is triggered by an update to a recent version of Firefox, an update to a recent version of Android, or a combination of both. It also appears that updating the app will fix the issue (updating at all, not updating to a specific version), or reinstalling the app. Some have said they had luck with clearing the cache and restarting their phone. Some have also said that despite these fixes working temporarily, the issue reoccurred for them.

Many recent reviews in the Google Play Store page seem to be talking about this issue: https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_US&gl=US I will also attach screenshots of a few of the relevant reviews.

Here is also a forum post on Lemmy talking about this issue: https://lemmy.ml/post/1541824

I figure that I will just be able to wait for the next version of Firefox to be released, and it will fix itself, since I do not want to lose my browser data. I am just making this post because I was wondering if this is a known issue to the devs, or if they read the support forum or the Play Store reviews. I tried looking through the issue tracker at https://bugzilla.mozilla.org/describecomponents.cgi?product=Fenix but I could not find any relevant entries.

Thanks for any response! Not trying to bug anyone or be negative, Firefox is amazing and I am super appreciative for all of the devs, and the community. I thought maybe collecting all the info in one place might be helpful for someone.