Firefox Support Forum

Every time I open up outlook I get "internet security warning" pop up. i am using proton mail with proton bridge to get it on outlook and I use Proton VPN. Proton isn't secure?

I have a new computer. I transfered my Firefox settings to the new one. Everything worked fine on Windows 10. After a few weeks, the new computer updated to Windows 11 and since then I have problems with Google products on Firefox.

Gmail starts working fine, but after a few minutes it cannot connect to the internet any longer. I get the "Oops..." error message - sometimes a #0001, sometimes a #2005. Google Search after a while simply stops reacting on input.

I have cleared cache, cookies, updated, reinstalled and even reset Firefox. I have looked into my proxy settings and tried different options, but nothing helps.

I am using Windows 11 and Firefox 95.0 (64-bit).

I have now transfered my passwords and bookmarks etc. to Chrome, and on Chrome I have no problems whatsoever.

My impression is that I cannot do much more (or when, then very complex things) and that this is rather a problem that Firefox as software is having with Windows 11 and Google products - and that should be sorted out on the Firefox side.

Are there more people with similar problems? What's the sollution? Or should I simply move to Chrome?

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

• safe-mode
• fresh install
• installed additional codecs
• used user-agent workarounds to show as a chromium based browser
• turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Hi, this is on FF 95 with Win11. Used to have no problems until upgrading to Win11, so something sort of broke with the interplay between the two.

--First noticed on YouTube, no audio for videos. --Then, lots of other places too. My audio device works fine, plays computer system sounds, local mp3s, etc., it's a bluetooth Bose. But internet vids have no sound.

In some threads I researched,the solution seemed to be to go through the sound mixer and check output settings. I did that to no avail. Everything seemed fine, although it calls the bluetooth speaker "headphones." And then to make sure the browser had the right to use the mic (but the bluetooth speaker has no mic). I did that to no avail. Then, what seemed to work was autoplay settings. Changing the autoplay setting for videos to "on" for FF, fixed the problem after rebooting the browser.

Or, so I thought. In fact, every time I come back, I have to do it again. Or, I have to pretend to do it again. The setting to allow autoplay remains correct, as I left it. Oddly, just going back into that portion of settings seems to have some effect. I guess I'm giving it a dirty look. ;) Then, reboot browser, works again, as before.

I have to do this for every session (or, actually, I'm just loading Edge; it's faster) to get audio fro internet videos.

Any suggestions on how to make this fix permanent? Again, the setting stays where I leave it. But it is as if it has to be changed again.

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

Upgraded to windows 11 now you tube full screen is broken/off center. you can see in the picture the gap to the left and to the top where my desktop is peeking through in fullscreen. Before windows 11 it was fine nothing else changed. Temp fix is to exit full screen then re enter full screen and it will be fixed till Firefox is restarted.

This is kind of a weird problem...I recently upgraded to Windows 11, and I started using multiple desktops. I then opened up Firefox on each desktop, and I think that's where the problem began.

I have different tabs opened on each iteration of Firefox, but when I closed down Firefox on Desktop 1, it didn't save any of my tabs when I opened it up again. I tried to repeat the problem on Desktop 2, but instead Firefox behaved normally and saved the session. I've tried looking online for an answer to this, and i have no idea what's going on.

Has anyone encountered a similar issue? If so, how do you fix this?

Thanks!

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages, or any freezing. The browser will open but after that the issues arise. My home page shortcuts won't appear. It will be a blank tab and that is it. If I press any of my shortcuts on the toolbar, or even search anything it will load and load and load. But won't ever crash, have an error or anything. Just a continuous load. Some times it will just open a new blank tab and do nothing. Then after closing Firefox through task manager, the browser won't even open. If it does, the same thing happens. This will happen randomly and quite often. Right now I am on Firefox after having to 'refresh' the browser in the settings and it started up but immediately the websites wouldn't load nor the home page favourite websites. I spammed the websites, opened about 20 tabs of different websites and eventually ONE of those tabs load. I honestly cant find any articles relating to this issue. Edge and Chrome work flawlessly but for some reason Firefox will throw in this issue for me. I prefer this browser over the other two but I have had to use Edge to find support when Firefox wouldn't work.

I am currently on Win 11 Dell XPS 13 and have reinstalled Firefox numerous times.

Any help will be appreciated.

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message appears :"if playback doesn't begin shortly try restarting your device". In other browser such as edge and Chrome the video works without problem. I have the last version, 96.0.1, 64 bit edition. I'm using a Dell Laptop, with Windows 11 Pro version 21H2 OS Build 22000.434.

I already done the following steps but the problem still exist:

-Update Firefox -Turn Off Hardware Acceleration -Disable Firefox Extensions -Delete Browser Cache and Cookies -Allow Autoplay on Firefox -Allow Cookies, History, and Pop-ups -Refresh Firefox -upgrade graphics driver -unistall and reinstall firefox -create a new firefox profile

How can I solve the problem?

Best Regards

Padlet.com will not allow Firefox and I need to be able to access for online studies. Please don't make me use chrome!!!

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following ways that have been suggested that have not worked.

I read that I should set the following to "false" to solve my problem.

1) keyword.enabled 2) browser.fixup.alternate.enabled 3) browser.urlbar.suggest.surches

I have also gone into the settings menu and un-checked everything I could find about suggestions or words or anything else being added to the address bar. The only thing that should show up in and address bar is................you guessed it: AN ADDRESS!  :-) Thanks so much for your help.

I really appreciate the help. Mark

Ever since upgrading to windows 11 firefox developer edition will not work for me at all.

I have reinstalled it multiple times now and every single time its the same thing, after a fresh install I can open the browser, use it once, close the browser and then it breaks and I am unable to use it again - sometimes i cant even open it up again it creates a background process in the task manager but never appears.

• - None of the tabs will load anything at all including any of the settings pages or debug/troubleshooting page (about:<page>) - its like it doesnt even attempt to load anything its completely unresponsive
• - Clicking on any buttons in firefox/options menu do nothing
• - If i close it i see between 2-10 firefox processes appear in my task manager which i have to go through and end each task before i am able to open the browser up again and even then that doesnt always work.
• - Because it opens a bunch of processes when you close the browser and this prevents it from re-opening it is not possible to put it into troubleshooting mode
• - Even after a fresh install (described below) after re-installing the browser it always opens for the first time with a message saying that 'I have reinstalled firefox would i like to refresh the browser' with a button to refresh - If i click this refresh button it instantly breaks it

In order to fix this I have to completely remove firefox from my machine including:

• - Everything in my users folder
• - Everything in program files/programdata
• - Search my C:\ drive and remove all traces of mozilla/firefox i can find
• - Clear all temp files
• - Run a disk cleanup
• - Restart my machine

Before i can attempt to install firefox again. If i dont do this after i reinstall it opens firefox up in exactly the same state it was in before i uninstalled it, same tabs open & completely unresponsive.

Hi,

When in a windows 11 (AD connected) Firefox is installed from Ms Store it can't access it's icon when a link is created to desktop by drag&drop from start menu.