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change email address in profile

I have a new email address that I need to add in my profile. I have entered the new email but it seems to never have completed the process and doesn't show up as a second… (read more)

I have a new email address that I need to add in my profile. I have entered the new email but it seems to never have completed the process and doesn't show up as a secondary email, so I can remove the old address that I have been trying to close for 6 months. Now when I re-enter the address as an add, I get a message that it already exists and the page locks up...I can't do anything with it, except close it or go back 1 page. I would like to close the old address, but I can't since it is the only address to receive email from Firefox. HOW do I get this fixed and move on ?????? Thanks, Mitch

Asked by mbd3 2 years ago

Last reply by mbd3 2 years ago

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I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit card… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 2 years ago

Answered by Neil 2 years ago

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"Delete cookies and site data when firefox is closed" checked but data remains

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or co… (read more)

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or cookies when it hasnt even visited anything yet? Whats worse is that sometimes it can be around 8Mb. So even if it is something that firefox itself puts in that folder upon starting a new session why does the data size vary that much? And its not random, it will either be a couple of tens of Kb or around 8Mb.

I have "Delete cookies and site data when firefox is closed" checked. Under "Manage exceptions" there are none. History is set to "Never remember".

I actually just checked now. Backed the text above to a file, turned all my addons off, and exited firefox entirely. Made sure there there are no firefox processes running, started it up to blank tab, and first thing I see is that there are 8.8Mb of data under the "Cookies and site data" section. I press the clear data button and exit entirely again. No processes running, start a new one, and theres 72Kb of data there. What is that?

Asked by alicewhole 2 years ago

Last reply by alicewhole 1 year ago

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logins file corrupted and "Account disconnected notice"

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tr… (read more)

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

Asked by t_simpson28 2 years ago

Last reply by Terry 2 years ago

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Firefox don't forget a site! Still suggest to me wrong page to access my router page. Hot to fix ?

I have need to change my home router.......... previously on same IP i have an openwrt router. I have tryed anythings but now when i put: http://192.168.1.1/ On addres… (read more)

I have need to change my home router.......... previously on same IP i have an openwrt router.

I have tryed anythings but now when i put: http://192.168.1.1/

On address bar immediatelly after i press ENTER on my keyboard damn FIREFOX every time try to access: http://192.168.1.1/cgi-bin/luci/

I tryed to deleted the unwanter cgi-bin/luci (part of main openwrt page setting i thinks) from address bar but it's not works.

How i can disable or delete this suggestion from firefox ?!?!?!?

Ah... Firefox open a red page when try to open http://192.168.1.1/cgi-bin/luci/.

It's say "404 Not Found" on a big red page........

How i can delete this page from firefox ??

Asked by DjDiabolik 2 years ago

Last reply by DjDiabolik 2 years ago

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Website images looking all glitched.

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config. I've included what they look li… (read more)

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config.

I've included what they look like.

Asked by yumii 2 years ago

Answered by cor-el 2 years ago

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Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 2 years ago

Answered by bruce98 2 years ago

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Network Protocol problems

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use. … (read more)

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use.

Asked by dad4204 2 years ago

Last reply by dad4204 1 year ago

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How to Disable Web Page Auto-Refresh (blockautorefresh )

about:config accessibility.blockautorefresh true I set it up like this. But the site below was useless. https://www.filetender.com/ When I receive the file here (Magnet … (read more)

about:config accessibility.blockautorefresh true I set it up like this. But the site below was useless.

https://www.filetender.com/ When I receive the file here (Magnet file)

With time... The website will be moved to the site at the link below. https://www.uuoobe.kr/main.php?ref=ten

I blocked the refresh, but it's moving. Is there any way I can stop it?

ublock-origin I use this but I couldn't block the site from changing.

Asked by 동우 2 years ago

Last reply by 동우 2 years ago

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websites

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (read more)

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Asked by mpf.s5660 2 years ago

Last reply by mpf.s5660 2 years ago

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

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No longer can I sign into gmail using Firefox, but gmail works fine using Chrome and Edge.

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LO… (read more)

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LOGGED OUT, when they are supposed to be logged in, and Firefox will not allow me to log into them again. I have 3 gmail accounts, [edited email from public] @gmail.com is my most active, but none will work in Firefox anymore, but in other browsers, they work fine. All other tabs I open in Firefox, works fine, so it's only my gmail accounts, that has trouble in Firefox. What can I do to correct this?

Thanks

Paul

Asked by cestmoila.etse.pasmoi 2 years ago

Answered by Terry 2 years ago

  • Solved
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Opening New Tabs without Switching

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off. What I want to do is be … (read more)

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off.

What I want to do is be able to open new tabs from my bookmarks bar without immediately switching to them. Regardless of middle mouse click or right click and open new tab. Considering the mentioned setting is turned off I would assume that would solve the problem but it hasn't. It has however made it so when I'm browsing or looking through search engine results it doesn't open a new tab right away. But when I have a home/new tab open and am opening tabs from my bookmarks bar, it unfortunately switches to the new tab immediately. I have had this working on a previous install but am stumped as how to replicate.

Any help appreciated, thank you!

Asked by novagriffin14 2 years ago

Answered by Dropa 2 years ago

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log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (read more)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 2 years ago

Answered by Dropa 2 years ago

  • Archived

Printing size

Three days ago printing through Firefox changed. Up to that point, printing downloads directly was fine. Now documents print with a very, very reduced page size. This … (read more)

Three days ago printing through Firefox changed. Up to that point, printing downloads directly was fine. Now documents print with a very, very reduced page size. This does not happen when I use Chrome. How do I fix this? It is very aggravating and I don't want to switch to Chrome.

Asked by victoriaphillips 2 years ago

Last reply by victoriaphillips 2 years ago

  • Archived

All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (read more)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 2 years ago

Last reply by Terry 2 years ago

  • Archived

How to display different windows beside each other not on top of each other at bottom task bar but with Windows 10

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006 but I have a windows 10 and the solution does not show up in the Taskbar sett… (read more)

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago