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My primary password no longer works

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Terry

robert327
robert327
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I had a Firefox update and Windows 10 updates and my primary password in Firefox no longer works. I don't know which update caused the problem.

I had a Firefox update and Windows 10 updates and my primary password in Firefox no longer works. I don't know which update caused the problem.

All Replies (1)

Terry
Terry
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It is possible to reset the primary password but you will lose saved user names and passwords.

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it