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logins file corrupted and "Account disconnected notice"

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  • Last reply by Terry

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Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins.

I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign.

Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance.

PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

Hello, I'm unable to access my Firefox logins. I followed some of the advice on here and discovered that my login files appear to be corrupted (logins.json.corrupt). I tried some of the suggested methods, but I can't re-establish access to my logins. I'm not sure if this is related, but when I click on the Applications menu, though my profile is there, it says "Account disconnected" next to a warning sign. Please help... I've been saving my passwords and logins here for years. Any advice welcome. Many thanks in advance. PS... yes, I know I should have backed them up somewhere, I'll never repeat this mistake.

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There is a logins-backup.json file. With Firefox closed, rename the existing logins.json (assuming you have one) to, say, renlogins.json then rename the backup file to logins.json and restart. You can backup your logins by exporting them. To import that file you need to change the following preference in about:config to true. signon.management.page.fileImport.enabled

https://support.mozilla.org/en-US/kb/about-config-editor-firefox