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  • Solved

Adding yandex.ru account via normal password

Hello! I'm having problems with setting up my yandex account in Thunderbird. App password is absolutely correct. The most curious thing is I was able to setup another ya… (read more)

Hello! I'm having problems with setting up my yandex account in Thunderbird. App password is absolutely correct. The most curious thing is I was able to setup another yandex account, but now I can't setup the second. I asked yandex for support, but they told me to ask you for help. Could you help me please?

Asked by a.v.nokhrin 15 hours ago

Answered by sfhowes 12 hours ago

  • Solved

Scam Email Warning

I have two Mac systems. An M1 2020 MacBook Pro and a 2014 Intel Mac mini, macOS Monterey on both systems. I use the email client "Postbox" which is based on Thunderbird.… (read more)

I have two Mac systems. An M1 2020 MacBook Pro and a 2014 Intel Mac mini, macOS Monterey on both systems. I use the email client "Postbox" which is based on Thunderbird. When I saw the announcement for Thunderbird 115 Supernova I thought I'd give it a try. Installed on the MacBook Pro, played around a bit but ended up uninstalling it. Now on the MacBook Pro, I keep getting the attached image where the email body should be. It only happens on the MacBook Pro, so I'm thinking it must have something to do with the Thunderbird installation/removal. What do I have to do/delete/change to have this go away? Thanks.

Asked by Homer712 12 hours ago

Answered by Homer712 5 hours ago

  • Solved

Keep or save the setting for never saving a history?

When I select in Settings>Privacy & Security>History, that a history should never be saved and close the Settings tab, the next time I go to Settings, the optio… (read more)

When I select in Settings>Privacy & Security>History, that a history should never be saved and close the Settings tab, the next time I go to Settings, the option is replaced by the setting, that saves a history according to customisation and there's a check mark to always use the Private Mode. Apparently Firefox doesn't keep or save the setting. I learned from https://support.mozilla.org/de/kb/privater-modus that saving a history according to customisation with the option to always use the Private Mode enabled, is the same as never saving a history, nevertheless it should be possible to keep the setting (as the setting exists). How can I solve the problem?

Asked by bernd1-1 1 day ago

Answered by zeroknight 1 day ago

  • Solved

Browser hijaker FindItPro ruins the whole experience

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you … (read more)

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live.

I'll send you a website where I got it. [link to suspected malware removed] BE CAREFUL. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.

Asked by kirill.prilezhaev 5 days ago

Answered by Paul 5 days ago

  • Solved

Instagram with no notification permission

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site. Someone else experiencing this? Is there something that I … (read more)

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

  • Settings> Sites Permission> Notifications is set to Ask to allow
  • there's no record of instagram.com on Settings> Sites Permission> Exceptions
  • Tested also with addons disabled
  • Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
  • Oneplus 11


Ps: Tested on Google Chrome and the site asks for this permission

Asked by Gabriel Mattoso 2 weeks ago

Answered by Gabriel Mattoso 2 days ago

  • Solved

Website whitelist?

I have noticed that mobile browsers (including Firefox Mobile) don't seem to give you the option to clear cookies and other website data on close while preserving website… (read more)

I have noticed that mobile browsers (including Firefox Mobile) don't seem to give you the option to clear cookies and other website data on close while preserving website info/cookies of sites you want to keep logged into.

Is this a feature that will eventually be implemented in Firefox? Or is there some kind of limitation in Android/iOS that makes implementing this not possible or tricky?

Asked by dromeo 4 days ago

Answered by Paul 4 days ago

  • Solved

spell check

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home… (read more)

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home office, and that is where the spell-checking is done. Can I assume that this process is done locally on my own computer with Firefox?

I've been paranoid about security for many years, and every little bit of info I can add to my personal well-being lets me sleep that much better at night.

I am currently 82 years of age and have been using Firefox since it first became available, just because of its advertised security features. Quite happy with it and hope it stays on top of my needs.

And I have the same question regarding Thunderbird and its security properties.

Thank you.

Bob ([removed email from public support forum])

Asked by rtb415 1 week ago

Answered by James 1 week ago

  • Solved

Master or primary password is not being accepted anymore

Hello, I set up a master/primary password, but it isn't being accepted. How do I reset it or get rid of it completely for Thunderbird? I've tried uninstalling the progra… (read more)

Hello,

I set up a master/primary password, but it isn't being accepted. How do I reset it or get rid of it completely for Thunderbird? I've tried uninstalling the program, rebooting the computer, then reinstalling Thunderbird, but the password request continues to pop up.

Thanks!

Asked by chrystiality 1 week ago

Answered by chrystiality 1 week ago

  • Solved

Notifications has no Settings button

I'm getting daily warning notifications from Mcafee about some virus. Don't even have Mcafee. When I go to Settings -> Privacy & Security -> Notifications, th… (read more)

I'm getting daily warning notifications from Mcafee about some virus. Don't even have Mcafee. When I go to Settings -> Privacy & Security -> Notifications, there is no Settings button to modify push notifications.

Asked by RWT 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Page marked as insecure only in Firefox

I don't know why the page https://encuestas.msssi.gob.es/limesurvey/index.php/438579?lang=es is marked as insecure in Firefox. I tried in Chrome, Edge, IE... and the page… (read more)

I don't know why the page https://encuestas.msssi.gob.es/limesurvey/index.php/438579?lang=es is marked as insecure in Firefox. I tried in Chrome, Edge, IE... and the page is marked as secure, the certificate is recognized.

I attach screen captures of Firefox and Edge examples.

I've the security.enterprise_roots.enabled setting enabled.

If I check for Firefox error details, I see (auto-translated to english): https://encuestas.msssi.gob.es/limesurvey/index.php/438579?lang=es The issuer of the other end's certificate is not recognized. Strict HTTP transport security: false Setting HTTP public keys: false

Asked by Dimas 1 week ago

Answered by Dimas 1 week ago

  • Solved

"my.yahoo.com" preferences required

117.0.1 Mozilla Firefox Snap for Ubuntu installed Total Adblock installed Enter URL "my.yahoo.com", the "My Portfolio" page comes up, the portfolio box presents a messag… (read more)

117.0.1 Mozilla Firefox Snap for Ubuntu installed Total Adblock installed Enter URL "my.yahoo.com", the "My Portfolio" page comes up, the portfolio box presents a message: "Oops, something went wrong. Please try again." I went to Settings, Manage Exceptions, entered "https://my.yahoo.com" and clicked Add Exception. "https://my.yahoo.com" it appeared in the Website listing below. I clicked Save Changes. I retried the My.Yahoo tab again and the same error resulted. Where do I need to change what preferences, Yahoo or Total Adblock?

Asked by Ron.Belcher39 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 3 months ago

Answered by MarkRH 3 months ago

  • Solved

Can't access Spotify website.

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message: Page not found - We can’t seem to find the page… (read more)

For some reason I can't access the Spotify website (spotify.com or https://open.spotify.com/). I get this error message:

Page not found - We can’t seem to find the page you are looking for. Any ideas? This is infuriating. I'm on a Mac running Ventura and the newest version of Firefox. Thanks.

Asked by virtualscottx 4 months ago

Answered by AzZA 4 months ago

  • Solved

Can't access local device through Firefox

I'm trying to connect to my Schneider XWPro Gateway for access to my solar inverter, and security policy on Firefox no longer't allows access. I can access using Safari b… (read more)

I'm trying to connect to my Schneider XWPro Gateway for access to my solar inverter, and security policy on Firefox no longer't allows access. I can access using Safari by explicitly allowing access. Error from Firefox is as follows:

Secure Connection Failed

An error occurred during a connection to 192.168.1.120. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Your error message states there is a problem with a certificate conflict, however there is no apparent way to tell which certificate is causing the conflict, so there is nothing I can do about it. This is a new problem, I have been able to access this device in the past.

Any suggestions?

Asked by ppanish 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

No form autofill option in latest browser (windows 10 - 64 bit)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanishe… (read more)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Asked by nickpb 2 months ago

Answered by zeroknight 2 months ago

  • Solved

password manager

firefox is not prompting the primary password login dialog box and not even providing me "saved login" Even when i tried to open password in settings so that i can manua… (read more)

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

Asked by Awais 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Implications of enabling security.csp.enableNavigateTo

I occasionally use a site (www.zoomcare.com) which does not work properly with Firefox (I've been using Microsoft Edge (Windows 10) to access it). The problem comes when … (read more)

I occasionally use a site (www.zoomcare.com) which does not work properly with Firefox (I've been using Microsoft Edge (Windows 10) to access it). The problem comes when I try to login. I enter my username and password, and that brings up a blank page that does not redirect to anything, so I'm stuck.

Just out of curiousity, I was looking through Advanced Settings, and found security.csp.enableNavigateTo. It has been set to false, but when I set it to true, I am able to successfully login (I still go to the blank page, but after a brief pause, I'm redirected to a logged-in page).

I'd like to know something about the security implications of enabling this property. Is it a bad idea? (Not knowing, I've set it back to false and will continue to use Edge for now).

Asked by glchapman.misc 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

IMAP Office365 stopped working: "User is authenticated but not connected"

Hello, All of a sudden, this morning, my Thunderbird (102.12.0) will not sync my Office365 account's inbox via IMAP. I get the error message that The current command di… (read more)

Hello,

All of a sudden, this morning, my Thunderbird (102.12.0) will not sync my Office365 account's inbox via IMAP. I get the error message that

The current command did not succeed. The mail server for account [my university account] responded: User is authenticated but not connected.

A couple of seconds later, the above message is replaced by:

Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem.

The problem occurs on my laptop and on my desktop. I am sure all my settings are correct. I have read the entire thread here: https://answers.microsoft.com/en-us/outlook_com/forum/all/thunderbird-imap-responded-user-is-authenticated/062a82f6-e678-4462-88b7-dd6cc318386f

I have disabled IPV6 as instructed in the preferred answer: advanced config > network.dns.disableIPv6 = true.

I have also added network.dns.ipv4OnlyDomains = office365.com (I also tried outlook.office365.com).

I am using Kaspersky One antivirus. When I installed it, I had to add Outlook in the trusted addresses, as it wouldn't let me send email, but after I did, Thunderbird was again working as expected (this was two months ago). I am adding this detail just in case it is somehow relevant.

I am not sure when Thunderbird updated to 102.12.0 or if this is in any way related to the problem.

Meanwhile, I can sync incoming mail in my Gmail app on Android. I saw that the IMAP setting there uses port 443 instead of 993. When I tried setting 443 in Thunderbird, it simply took too long to connect to the server and timed out.

I don't know what else to try. Hopefully, you can think of a solution.

Asked by cheeseus 3 months ago

Answered by cheeseus 3 months ago