Tracking

Actually I'm using firefox from so long and I love to use firefox and I feel safe using firefox because it is open source and firefox first priority is privacy but from f… (read more)

Actually I'm using firefox from so long and I love to use firefox and I feel safe using firefox because it is open source and firefox first priority is privacy but from few weeks I'm observing that duckduckgo app tracking blocks so many tracking attempts from firefox. It's kind of weird. When ever I open firefox, duckduckgo start blocking so many tracking attempts from firefox and as a proof I take screenshots as well. I'm attaching screenshots with this message. Still I love using firefox but also this scared me. Hope I'll get a better explanation.

Asked by deepak99559 40 minutes ago

Last reply by jscher2000 - Support Volunteer 7 minutes ago

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 3 weeks ago

Last reply by jscher2000 - Support Volunteer 15 minutes ago

Travian game.

Can someone solve this on Travian website.?? Look down the buttons go right. Please *support* solve all problems for Travian website because many people play this game … (read more)

Can someone solve this on Travian website.??

Look down the buttons go right.

Please *support* solve all problems for Travian website because many people play this game using Firefox.

Asked by Mohammed Abu Aisheh 3 hours ago

Last reply by Paul 47 minutes ago

The old bookmark now you see them now you don't isse.

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and non… (read more)

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and none are working. Anyone know how to trace what application Firefox refers to at launch regarding, "another application is using the file" message?

Thanks for reading.

Asked by jjnowayhosa 5 hours ago

Last reply by Paul 51 minutes ago

Undesired Bounce Back with macOS Keyboard Shortcut for 'Move Window to Right Side of Screen'

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In mo… (read more)

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Asked by Ian 4 months ago

Last reply by Dedede 3 hours ago

How Do I View Exchange Folders on Thunderbird?

I connected Thunderbird to an MS Exchange account, which has multiple folders on the server that emails are sorted into. I'm not seeing *any* folders other than the inbox… (read more)

I connected Thunderbird to an MS Exchange account, which has multiple folders on the server that emails are sorted into. I'm not seeing *any* folders other than the inbox in Thunderbird, not even the drafts, sent, or trash folders, which are expressly set up as places where Thunderbird is putting copies on the server.

How do I force Thunderbird to show me the folders? The Exchange account has IMAP turned on permanently (as far as I can tell, there is no way to disable IMAP at all anymore in the online interface).

EDIT: I also check the settings in "Synchronization and Storage", there are only 2 folders there I'm able to show - the Inbox and the Trash folder

Asked by kevin245 6 hours ago

Last reply by sfhowes 3 hours ago

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message.

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message. I have been accessing GMail from TB for some years and made the necessar… (read more)

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message.

I have been accessing GMail from TB for some years and made the necessary security changes last year, when Google required them. TB is set up for Gmail exactly as prescribed in the GMail site. We are travelling and I am using Linux Mint (system info attached) with a Huawei 3G data router and WorldSim payg sim (We have had some issues with French sites that block us using these). Just recently, within the last week, instead of Thunderbird logging on to Gmail and downloading mail, a "Google" login screen appears (screenshot attached). It does this even if I log onto google and Gmail with firefox. If I click on "Next" an error screen appears (attached)

Asked by suederekmax 5 hours ago

Last reply by sfhowes 3 hours ago

Can receive but not send emails

Get this error message when I try to send an email: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.… (read more)

Get this error message when I try to send an email:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again."

Spectrum blames Thunderbird. How can this be fixed??

Asked by sharonsimmons 4 hours ago

Last reply by sfhowes 3 hours ago

How to automatically remove all tracking codes and tags in URL's?

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence: link te… (read more)

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

Asked by Slick 12 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Website Compatibility with Firefox

Hello Firefox Community, I hope this message finds you well. I am reaching out regarding my website (Mazterizes), and I am keen to ensure its optimal performance and com… (read more)

Hello Firefox Community,

I hope this message finds you well. I am reaching out regarding my website (Mazterizes), and I am keen to ensure its optimal performance and compatibility with the Firefox browser.

I have noticed "https not valid" when accessing my website through Firefox, and I would appreciate any insights or suggestions on how to address this issue. Additionally, I would like to ensure that my website adheres to best practices for compatibility with Firefox.

If anyone has experience or expertise in troubleshooting compatibility issues or has insights into Firefox-specific optimizations, I would greatly appreciate your input.

Thank you in advance for your time and assistance.

Asked by maz2020 7 hours ago

Last reply by jonzn4SUSE 5 hours ago

Mozilla Crash Reporter keeps popping up when Firefox is not even running

Got a problem on two separate computers: Mozilla Crash Reporter keeps popping up when Firefox is not even running. I'm guessing that my antivirus avast is interfering wit… (read more)

Got a problem on two separate computers: Mozilla Crash Reporter keeps popping up when Firefox is not even running. I'm guessing that my antivirus avast is interfering with the update service. I'm I right or wrong? Otherwise, does anyone know how to interpret this? This is the report:

AdapterDeviceID: 0x6818 AdapterDriverVersion: 27.20.20903.8001 AdapterSubsysID: 25541458 AdapterVendorID: 0x1002 AvailablePageFile: 23509377024 AvailablePhysicalMemory: 4957573120 AvailableVirtualMemory: 138522866925568 BackgroundTaskMode: 1 BackgroundTaskName: backgroundupdate BlockedDllList: BuildID: 20231116134553 CPUMicrocodeVersion: 0x2f ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1701389728 GpuSandboxLevel: 1 HeadlessMode: 1 InstallTime: 1701135841 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["ondemandconnroutehelper.dll","twinapi.dll","wscapi.dll","NapiNSP.dll","pnrpnsp.dll","wshbth.dll","winrnr.dll","ktmw32.dll","wsock32.dll","webauthn.dll","wininet.dll","dbgcore.dll","Windows.UI.Immersive.dll","iertutil.dll","Windows.Globalization.dll","DWrite.dll","srvcli.dll","urlmon.dll","BCP47mrm.dll","winmm.dll","TextInputFramework.dll","InputHost.dll","Windows.UI.dll","Bcp47Langs.dll","icm32.dll","FWPUCLNT.DLL","rasadhlp.dll","winhttp.dll","npmproxy.dll","ColorAdapterClient.dll","mscms.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dbghelp.dll","twinapi.appcore.dll","WindowManagementAPI.dll","version.dll","netprofm.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","winsta.dll","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","gdi32full.dll","ucrtbase.dll","KERNELBASE.dll","bcrypt.dll","wintrust.dll","win32u.dll","crypt32.dll","msvcp_win.dll","cfgmgr32.dll","bcryptPrimitives.dll","kernel32.dll","shlwapi.dll","oleaut32.dll","clbcatq.dll","rpcrt4.dll","user32.dll","advapi32.dll","sechost.dll","nsi.dll","psapi.dll","shell32.dll","msctf.dll","setupapi.dll","SHCore.dll","ole32.dll","ws2_32.dll","msvcrt.dll","gdi32.dll","combase.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","nss3.dll","osclientcerts.dll","nssckbi.dll","mozglue.dll","softokn3.dll","gkcodecs.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 403195 ShutdownProgress: xpcom-shutdown-threads ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1701389663 SubmittedFrom: Client SystemMemoryUsePercentage: 42 Throttleable: 1 TotalPageFile: 30027948032 TotalPhysicalMemory: 8553111552 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 658.43255 Vendor: Mozilla Version: 120.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::WaitForAllAsynchronousShutdowns useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by terryhollett 1 day ago

Last reply by jonzn4SUSE 5 hours ago

Cannot successfully connect with all accounts - get blank page.

My Wife and I are both 75 years old and have huge problems coping with modern computer technology. We have 3 computers with Ubuntu and Firefox. We find that we are able t… (read more)

My Wife and I are both 75 years old and have huge problems coping with modern computer technology. We have 3 computers with Ubuntu and Firefox. We find that we are able to successfully connect with most of our accounts. With some accounts like Royal Bank, Nextdoor, Koodo, TD Bank, Canadian Government we get in but only get a blank page and cannot go further. Accounts have told us the problem is Firefox and that we need to change to either Chrome or Edge. We have been with Ubuntu and Firefox since 2006, love both and do not want to change.

Asked by krssnda 3 months ago

Last reply by cor-el 3 months ago

saved logins appearing as a dropdown box

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have sa… (read more)

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

Asked by taylor.benjamin.a 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox crashing uncontrollably any time Starfield is run.

I am experiencing an extraordinarily strange issue. I have reinstalled windows on to new SSD drive to troubleshoot and I have verified the problem is apparently Starfield… (read more)

I am experiencing an extraordinarily strange issue. I have reinstalled windows on to new SSD drive to troubleshoot and I have verified the problem is apparently Starfield+Firefox=problems. Specifically, when I run starfield it corrupts something in windows and prevents my Web Browsers from working forever afterward until I run system restore. I have done this 3 times now. As soon as I run Starfield, Mozilla Firefox starts crashing tabs and crashing on opening quickly and repeatedly. I have used system restore to restore my system on the new HD and it fixes Firefox. But when I run Starfield again, Mozilla becomes corrupted. I was using Mozilla Firefox because my Edge and Chrome won't run without status_access_violations every 5 to 10 minutes. But Mozilla Firefox ran flawlessly since June 2022 until I opened starfield. Aside from this, my PC is reliable, fast and stable. Starfield itself runs flawlessly and smooth in Ultra-Detail. I have a Core-I7 7700K, an RTX 2080 Super and 16gb of Gskill 3200 DDR4 ram on a Gigabyte GA-X170-SLI-CF motherboard. I DO NOT overclock any components as I prefer system reliability. Also I have had starfield since the early access release last Thursday August 31st and have been fighting my computer ever since with fresh windows installs on blank hard drives trying to fix this. I have run out of options. I am writing this to you on my Office Laptop as it doesn't have browser issues. Please route this report to the appropriate support personnel, thank you!

Edit, I also tried 3 different pairs of 8GB G-Skill DDR4 ram sticks. I have also tried the other channel. I am pretty sure its not the ram. If anything something with the motherboard, or possibly I need a bios update after some random windows update. I have seen that before too. But I am more looking for what variable could the 2 programs be sharing that opening one perma-bugs the other until a system restore is run.

Edit 2, Reply from Bethesda was that they seem to have closed the request with the comment "Thank you for your feedback.". As I said they didn't have any options to report a bug they create in a 3rd part program.

Asked by iboc.c64 2 months ago

Last reply by zeroknight 2 months ago

Thunderbird 115.5.1 modify html head to include viewport meta tag

I have tried several extensions with no luck. I would like to add a viewport meta tag to the html head that thunderbird place in an html email. Is there a template fil… (read more)

I have tried several extensions with no luck. I would like to add a viewport meta tag to the html head that thunderbird place in an html email.

Is there a template file I can edit by hand? Or is there any currently working extension that will to this?

The problem is that images display differently on different mail readers.

Thanks Mike

Asked by mwpclark 11 hours ago

Last reply by sfhowes 6 hours ago

MS Exchange Account add in Thunderbird ?

Hello community, Is there a solution to integrate a Microsoft Exchange email account into Thunderbird? It simply does not work, because there is neither POP3, nor IMAP, … (read more)

Hello community, Is there a solution to integrate a Microsoft Exchange email account into Thunderbird? It simply does not work, because there is neither POP3, nor IMAP, and also no certificate. :(

Thanks and best regards

Asked by ebm-brigade 9 hours ago

Last reply by sfhowes 7 hours ago

How to stop Thunderbird from updating

Good day, Is there any way to permanently stop/prevent Thunderbird from updating? Settings to warn before update do not work - TB still updates itself randomly. I tried t… (read more)

Good day, Is there any way to permanently stop/prevent Thunderbird from updating? Settings to warn before update do not work - TB still updates itself randomly. I tried to change some "app.update" settings in about.config, but TB still shows update warning means someday it will update itself again. Any reliable method to stop TB updates, for good? Maybe add something to .host file? Windows 10 btw.

Sad to see TB gets worse, same to FF. None other than sabotage.

Asked by HeavyMetal 8 hours ago

Last reply by sfhowes 7 hours ago