Sudden Firefox error (code: 0xc000185). Please help!!

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unab… (read more)

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unable to open it for some reason. It did get fixed that same day somehow, though for a short while, as I was faced with the same error message again today and once again haven't been able to open my browser, much to my frustration.

I tried searching about it on the internet, but didn't find anything of help – most videos about it refer to a mistake on the Windows OS with the same code (0xc000185); asking around to people I knew didn't do much, either.

Today I tried a bunch of stuff to see if it resolved my problem in any way, such as: 1. Restarting my laptop (didn't work); 2. Installing both suggested and optional updates available to my Windows version (put me at ease a little, but still didn't work); 3. Searching for malware (antivirus didn't find anything, so I'm thankful this one didn't work); 4. Verifying system files with 'sfc /scannow' (all was good, so it didn't work);

I was also going to try doing a 'chkdsk /f /r', but I didn't have time to, as I had to leave for something. There are also other things such as creating another profile, which I'm considering; updating Firefox, which I can't do because I can't open the browser to check if there are any updates; and reinstalling Firefox, which I'm slightly afraid to do and will leave as a last resort because I don't want to risk accidentally doing it wrong and losing all my history, bookmarks, etc.

Any help would be incredibly welcomed. Thanks in advance.

P.S.: The text on the error message reads (translated from PT-BR): "The app couldn't be started correctly (0xc0000185). Press OK to close the app." Sorry if the photo isn't very good.

Asked by Danbert 3 hours ago

Last reply by cor-el 1 hour ago

Right-Click Context Menu Pops Up in Wrong Location - Linux Mint (Cinnamon)

Looking for a fix on a right-click issue that I keep having... When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cu… (read more)

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

  • Multiple windows are open AND
  • The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Asked by Matt 4 hours ago

Last reply by cor-el 1 hour ago

why my wordpress site not opening on mozilla firefox browser but opening on chrome browser

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request… (read more)

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request you please fix the problem.

Asked by Acharya Pradeep Kumar 6 days ago

Last reply by cor-el 1 hour ago

Putting "Favorite Folder" accounts in the order of my choice

I use Thunderbird for 18 email accounts and I have the "Inbox" of each of them in the "Favorite Folders" list. I would like to put them in the order of my preference, e.… (read more)

I use Thunderbird for 18 email accounts and I have the "Inbox" of each of them in the "Favorite Folders" list. I would like to put them in the order of my preference, e.g. ones I use most on top of those I use seldom. It seems like I ought to be able to just click and drag them into order, but that doesn't work. How can I do that?

Asked by fredcowles 4 hours ago

Last reply by sfhowes 2 hours ago

Secure Connection Failed

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This… (read more)

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Asked by DTS 4 hours ago

Last reply by cor-el 4 hours ago

cant get smtp to work with multiple yahoo accounts

I can't get smtp to work with multiple yahoo accounts. When I get the account settings window, it shows the correct smtp server for yahoo. (smtp.mail.yahoo.com) but whe… (read more)

I can't get smtp to work with multiple yahoo accounts. When I get the account settings window, it shows the correct smtp server for yahoo. (smtp.mail.yahoo.com) but when I click on the edit SMTP button, there is a section called "Security and Authentication" section with 3 lines

     Connection Security:             [SSL/TLS]
     Authentication Method :        [0AUTH2]
     User Name:                             [*****1@cox.net]  (My accounts were transferred from COX to Yahoo)

If I edit the SMTP on any of my cox accounts, it changes them all to the same user name. If I want to send mail from any cox account, I have to go to account settings first and edit the smtp and put in the correct account. This is very tedious.

I have noticed that my gmail accounts do the same thing, but gmail doesn't care. Here is the error I get when sending mail before going to account settings first to change the account.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

Asked by PattiWagen 1 week ago

Last reply by ggbsde 5 hours ago

PDF viewer not displaying/displaying artifacts

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays… (read more)

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.

Asked by alanyu08 1 day ago

Last reply by jonzn4SUSE 5 hours ago

logs flooded with push.services.mozilla.com connection requests despite feature disabled

Help me stop the DNS log flood with connection requests to push.services.mozilla.com which are blocked. dom.push.connection.enabled = false dom.push.enabled = false S… (read more)

Help me stop the DNS log flood with connection requests to

push.services.mozilla.com

which are blocked.

dom.push.connection.enabled = false dom.push.enabled = false

Seems a tad deceptive. UI settings for notifications has none allowed and new requests blocked.


On a related note I would like instructions to have the browser cease attempted conversations with these resources

firefox.settings.services.mozilla.com shavar.services.mozilla.com content-signature-2.cdn.mozilla.net aus5.mozilla.org

All experiments disabled yet normandy.cdn.mozilla.net


If mozilla respects privacy why are not experiments opt-IN?


Thank you for your kind help

Asked by Cullin 7 hours ago

Last reply by cor-el 6 hours ago

I get bad request from the official Mozilla repo

I get bad request from the official Mozilla repo: Err:8 https://packages.mozilla.org/apt mozilla/main all Packages 400 Bad Request [IP: 34.160.78.70 443] Did t… (read more)

I get bad request from the official Mozilla repo: Err:8 https://packages.mozilla.org/apt mozilla/main all Packages

 400  Bad Request [IP: 34.160.78.70 443]

Did the URL change or smth?

Asked by szemawy 17 hours ago

Last reply by cor-el 6 hours ago

Choppy video on all sites

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would… (read more)

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would be greatly appreciated

Asked by cllu 1 day ago

Last reply by jonzn4SUSE 11 hours ago

Customizing Thunderbird for beginners

Hi all - I wanted to share a Thunderbird customization blog I wrote after assembling a bunch of CSS bits and pieces via the Thunderbird reddit community. If this post do… (read more)

Hi all - I wanted to share a Thunderbird customization blog I wrote after assembling a bunch of CSS bits and pieces via the Thunderbird reddit community. If this post doesn't belong here, please delete, I wasn't sure how best to share it.

Mainly the blog is geared to having Thunderbird look/behave more like Outlook or Windows Mail app etc. and for those you'd like to learn a bit about CSS coding.

https://bbrandomstuff.blogspot.com/2024/05/thunderbird-customization-make.html

Asked by bbawt1 9 hours ago

Last reply by david 7 hours ago

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (read more)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 6 months ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the wor… (read more)

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the worst time I've ever had at migrating from an old computer to a new computer using TB ever. EVER! This is the worst. I am moving from an ASUS Win11 to a HP Win11 so there shouldn't be that much of a problem. I've done this more than a few times so I know the drill of copying the %appdata% from one place to another. I have installed uninstalled deleted reinstalled, uninstalled reinstalled deleted three times and keep getting the same problem and have been doing this going on three days. I donated to get his copy and am about to ask for my donation back if I don't get a very simple answer. I keep getting that error message no matter what I do. I need a very simple walk through on how to get what I am able to save from the old computer into the new computer without a lot of magic and rain dancing and click here and delete this and see if this sticks. I need a very simple take your profile.zip and unpak it here then open TB and do this. PERIOD. The profile is on the same computer not a server. If I cannot get a quick down and dirty answer please just tell me and I'll ask for my donation back and move to MS outlook and deal with their FU'ed POS. I really don't know why TB has taken a turn for the worst here. But it's not looking good IMHO.

Asked by Frank 1 day ago

Last reply by david 9 hours ago