Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to log on to hotmail, I get a message to update my browser, which I have done, but can't get rid of the message.

more options

I would like to know how to get rid of the message that tells me to upgrade my browser each time I try to log onto outlook. I did upgrade.

I would like to know how to get rid of the message that tells me to upgrade my browser each time I try to log onto outlook. I did upgrade.

Chosen solution

All Replies (4)

more options

Hello,

Remember only do updates from Mozilla Oficial Page:

Sometimes this messages are caused by malwares:

Can be addons too:

Could you give us a screen of the message that you are receiving?

more options

HERE IS THE SCREEN SHOT

more options

Chosen Solution

Please read How to reset the default user agent on Firefox

Then read Update Firefox to the latest release to ensure you are on Firefox 28.0

more options

Firefox 29.0 has been released to the update servers, so using About Firefox > Check for Updates will do an update to Firefox 29.0 not 28.0.