this is my 3rd time i uninstall and reinstall firefox again because the same reason .. that is after one week using firefox , facebook stop respond correctly.
at first timei use firefox , facebook doesn't appear as complete as it should be , 2nd time i cant see my ( insights ) of my page !!, and this is my 3rd time i install firefox and i`m really feel annoyed what should i do when something like this happen ?
All Replies (1)
Uninstalling and reinstalling helps for a week? That's unusual, unless you are removing your personal data (bookmarks, saved passwords, etc.), which I do not recommend.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
To rule out a problem with extensions, you could try Facebook in Firefox's Safe Mode. That's a standard diagnostic tool which disables various advanced features and customizations. More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?