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block domain page appears and states page is blocked on this network

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Websites i normally use are been blocked. All of these sites are safe and decent to use by everybody. Blocked Domain page appears stating that the page is blocked on this network. Can't access emails, even some mozilla links appear as blocked too!!!!

Websites i normally use are been blocked. All of these sites are safe and decent to use by everybody. Blocked Domain page appears stating that the page is blocked on this network. Can't access emails, even some mozilla links appear as blocked too!!!!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Picasa plugin
  • Shockwave Flash 11.6 r602
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Motive Plugin for Mozilla Browsers

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Block site 1.1.8 ({dd3d7613-0246-469d-bc65-2a3cc1668adc})
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
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  • adapterVendorID2:
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  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-4-2011
  • driverDate2:
  • driverVersion: 8.15.10.2353
  • driverVersion2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1377363942
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 2
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375153682

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5399 solutions 40161 answers

Are you on a network? Like maybe your employer's intranet network?

If not, are you using WiFi or a wired connection?

Are you on a network? Like maybe your employer's intranet network? If not, are you using WiFi or a wired connection?

Question owner

I use wifi with my laptop at home. this just started a couple of days ago IE is doing the same thing

I use wifi with my laptop at home. this just started a couple of days ago IE is doing the same thing
the-edmeister
  • Top 25 Contributor
  • Moderator
5399 solutions 40161 answers

Who owns the modem you are getting the WiFi signal from?

Are you piggy-backing on a neighbors internet connection with that WiFi signal?

Who owns the modem you are getting the WiFi signal from? Are you piggy-backing on a neighbors internet connection with that WiFi signal?

Question owner

no. is my own modem

no. is my own modem
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158000 answers

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with some malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Question owner

ok, appreciate the help and will test out your solution and see if it works!

thanks for your time and will get back hopefully with a solve problem!

ok, appreciate the help and will test out your solution and see if it works! thanks for your time and will get back hopefully with a solve problem!

Question owner

((((............i tried your suggestions but still doesn't work!!!
:((((............i tried your suggestions but still doesn't work!!!
John99 971 solutions 13138 answers

Hi gypssy,

Maybe you need to check your software and your settings for using such software.

Hi gypssy, *A screenshot of the problem message may help ** see [[How do I create a screenshot of my problem?]] * What security related software is in use ? ** I note you have '' Block site 1.1.8 '' what is that ? ** presumably this <br /> https://addons.mozilla.org/en-us/firefox/addon/blocksite/ Maybe you need to check your software and your settings for using such software.

Question owner

hi john,

i'm sending the screenshots of what I get whenever I try to open sites that I usually visit; I get either or. The block site, i just added it a couple of days ago thinking that it might help, but it is an add on that will allow you to block unwanted sites and I thought it would give me a list of already blocked sites that somehow I could just check off and solve my issue, but didn't help so I just removed it.

Appreciate your time and help!

hi john, i'm sending the screenshots of what I get whenever I try to open sites that I usually visit; I get either or. The block site, i just added it a couple of days ago thinking that it might help, but it is an add on that will allow you to block unwanted sites and I thought it would give me a list of already blocked sites that somehow I could just check off and solve my issue, but didn't help so I just removed it. Appreciate your time and help!
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158000 answers

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Try to set other DNS servers.

Check the connection settings. *Tools > Options > Advanced > Network : Connection > Settings *https://support.mozilla.org/kb/Options+window+-+Advanced+panel If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can Try to set other DNS servers. *http://kb.mozillazine.org/Error_loading_websites
jscher2000
  • Top 10 Contributor
8704 solutions 71122 answers

I think cor-el's suggestions are based on the fact that the messages are from OpenDNS.

Even if you never set up OpenDNS on your laptop, if you opened a VPN connection to work, your browsing typically will be routed through that connection until you close it. This is not ideal for non-work-related home use so definitely worth checking on.

I think cor-el's suggestions are based on the fact that the messages are from OpenDNS. Even if you never set up OpenDNS on your laptop, if you opened a VPN connection to work, your browsing typically will be routed through that connection until you close it. This is not ideal for non-work-related home use so definitely worth checking on.

Question owner

(((..........i tried the different settings with proxy and doesn't work. Link to DNS server pops up as block page, so don't know how to do that. It's not working. If i remove an install firefox will that help? but will i loose all my favorites?...........don't know what to do anymore and it's frustrating cause i need these pages for work!! :(((
:(((..........i tried the different settings with proxy and doesn't work. Link to DNS server pops up as block page, so don't know how to do that. It's not working. If i remove an install firefox will that help? but will i loose all my favorites?...........don't know what to do anymore and it's frustrating cause i need these pages for work!! :(((
jscher2000
  • Top 10 Contributor
8704 solutions 71122 answers

Can you get to these sites in Internet Explorer, or does it have the same issue?

What happens if you click the link to "Contact your network administrator" -- where does that lead?

Can you get to these sites in Internet Explorer, or does it have the same issue? What happens if you click the link to "Contact your network administrator" -- where does that lead?
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23425 answers

is this happening on a notebook that was provided to you at work/by your employer or is it something you can configure freely?

is this happening on a notebook that was provided to you at work/by your employer or is it something you can configure freely?

Question owner

Jscher2000: The same thing happens with explorer!!!..... When clicking contact administrator a name, email and message box appears; and I have filled this out but have never gotten an answer.

Philipp: this is my own laptop

Jscher2000: The same thing happens with explorer!!!..... When clicking contact administrator a name, email and message box appears; and I have filled this out but have never gotten an answer. Philipp: this is my own laptop
Wesley Branton
  • Top 25 Contributor
596 solutions 5023 answers

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • Open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * Open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. ''Once you get the pop-up, just select "'Start in Safe Mode"'' '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' Please report back soon.
Wesley Branton
  • Top 25 Contributor
596 solutions 5023 answers

I think that your extension is causing an issue.

Try disabling the Block Site extension.

I think that your extension is causing an issue. Try disabling the <i>Block Site</i> extension.
jscher2000
  • Top 10 Contributor
8704 solutions 71122 answers

Helpful Reply

Hi gypssy, it occurred to me that some users have reported strange DNS behavior when support for longer IPv6 addresses is enabled. You can disable that feature in the about:config preferences editor and see whether it makes any difference.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box that appears above the list, type or paste dns and pause while the list is filtered

(3) Double-click network.dns.disableIPv6 to switch its value from false (the default) to true. I don't know whether this takes effect immediate or after a restart of Firefox.


If that doesn't change anything, since you get the same page in IE, let's take a second look at your connection.

In an earlier post, you may have selected either No proxy or Use system proxy settings (see https://support.mozilla.org/en-US/que.../969266#answer-472810). Either way, it's likely that your connection settings are determined by your IE settings combined with your Windows network settings.

Microsoft has a lot of troubleshooting articles that might help. Here are a few I suggest checking:

(1) Do you have a proxy server set in IE?

See this article for how to find the setting: Change proxy server settings in Internet Explorer 9. Automatic probably is normal here.

(2) Do you have a work VPN connection active? As noted above, this probably will override your normal connection.

Open the Windows 7 Network and Sharing Center, either from the Control Panel or a task tray (notification area) icon, if you have one there.

Check the "View your active networks" section to see whether you have multiple connections going.

(3) Do you have custom DNS? Your DNS servers can be set on your computer or upstream from you, in your router or by your ISP.

(A) To see whether they have been customized in Windows, check out this article: Change TCP/IP settings in Windows 7.

(B) To see whether they have been customized in your router (e.g., wired or wireless router) you will need to log into its administrator interface. The details will depend on your device.

Hi gypssy, it occurred to me that some users have reported strange DNS behavior when support for longer IPv6 addresses is enabled. You can disable that feature in the about:config preferences editor and see whether it makes any difference. (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (2) In the search box that appears above the list, type or paste '''dns''' and pause while the list is filtered (3) Double-click '''network.dns.disableIPv6''' to switch its value from false (the default) to true. I don't know whether this takes effect immediate or after a restart of Firefox. ---- If that doesn't change anything, since you get the same page in IE, let's take a second look at your connection. In an earlier post, you may have selected either No proxy or Use system proxy settings (see [https://support.mozilla.org/en-US/questions/969266#answer-472810]). Either way, it's likely that your connection settings are determined by your IE settings combined with your Windows network settings. Microsoft has a lot of troubleshooting articles that might help. Here are a few I suggest checking: (1) Do you have a proxy server set in IE? See this article for how to find the setting: [http://windows.microsoft.com/en-us/windows7/change-proxy-server-settings-in-internet-explorer-9 Change proxy server settings in Internet Explorer 9]. Automatic probably is normal here. (2) Do you have a work VPN connection active? As noted above, this probably will override your normal connection. Open the Windows 7 Network and Sharing Center, either from the Control Panel or a task tray (notification area) icon, if you have one there. Check the "View your active networks" section to see whether you have multiple connections going. (3) Do you have custom DNS? Your DNS servers can be set on your computer or upstream from you, in your router or by your ISP. (A) To see whether they have been customized in Windows, check out this article: [http://windows.microsoft.com/en-us/windows7/change-tcp-ip-settings Change TCP/IP settings in Windows 7]. (B) To see whether they have been customized in your router (e.g., wired or wireless router) you will need to log into its administrator interface. The details will depend on your device.
jscher2000
  • Top 10 Contributor
8704 solutions 71122 answers

Double-post??

''Double-post??''

Modified by jscher2000

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23425 answers

Helpful Reply

the symptoms you've described sound as if OpenDNS is set as your dns server (see #3 in jscher2000's answer above). to circumvent that set a different dns server - either the one provided by your internet provider or the one offered by google for example: https://developers.google.com/speed/public-dns/

the symptoms you've described sound as if OpenDNS is set as your dns server (see #3 in jscher2000's answer above). to circumvent that set a different dns server - either the one provided by your internet provider or the one offered by google for example: https://developers.google.com/speed/public-dns/