This is because of a third-party program called Trusteer Rapport, Try to disable or remove it Disable or remove Add-ons.

I don't think I have that addon. It's definitely not listed under plugins or extensions.

Also, heres another summary of todays crashes:

bp-d74ab12d-d3db-4483-91ab-afaad2130822 8/22/2013 2:14 PM

bp-1f2051f1-9709-45bc-8cc2-043132130822 8/22/2013 2:14 PM

bp-612f9460-e106-4519-b374-c61ce2130822 8/22/2013 2:05 PM

cea90538-60aa-46e0-9092-48609a4bf25e 8/22/2013 2:04 PM

bp-c11ef98a-745e-4b39-b1e4-56af62130822 8/22/2013 7:05 AM

bp-5428da4f-191d-410f-ac1f-734512130822 8/22/2013 6:52 AM

bp-fc9bb655-f29d-4cba-9887-07a152130822 8/22/2013 6:50 AM

bp-89b0216d-c360-42b3-a2b7-6c2342130822 8/22/2013 6:48 AM

26a1a4f2-e9fb-40a2-b48a-9af484cff900 8/22/2013 6:46 AM

Also, wouldn't it have been removed when I did a reset and/or reinstalled the program? I've had to reinstall all my other extensions. What should I do?

Please go to about:support in your address bar, and copy and paste that information into this thread

Application Basics

       Name
       Firefox

       Version
       23.0.1

       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Adblock Plus
       2.3.2
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

       Reddit Enhancement Suite
       4.2.0.2
       true
       jid1-xUfzOsOFlzSOXg@jetpack

       Session Manager
       0.8.0.8
       true
       {1280606b-2510-4fe0-97ef-9b5a22eafe30}

       DivX Plus Web Player HTML5 

       Skype Click to Call
       6.11.0.13348
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

 Important Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.cache.disk.capacity
       358400

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size.use_old_max
       false

       browser.cache.disk.smart_size_cached_value
       358400

       browser.places.smartBookmarksVersion
       4

       browser.startup.homepage_override.buildID
       20130814063812

       browser.startup.homepage_override.mstone
       23.0.1

       dom.mozApps.used
       true

       extensions.lastAppVersion
       23.0.1

       gfx.direct2d.disabled
       true

       gfx.direct3d.last_used_feature_level_idx
       0

       layers.acceleration.disabled
       true

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1377180385

       places.history.expiration.transient_current_max_pages
       104858

       plugin.disable_full_page_plugin_for_types
       application/pdf

       plugin.importedState
       true

       privacy.sanitize.migrateFx3Prefs
       true

       storage.vacuum.last.index
       0

 Graphics

       Adapter Description
       ASUS EAH6850 Series

       Adapter Drivers
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

       Adapter RAM
       1024

       Device ID
       0x6739

       DirectWrite Enabled
       false (6.1.7600.16972)

       Driver Date
       9-28-2010

       Driver Version
       8.782.0.0

       GPU #2 Active
       false

       GPU Accelerated Windows
       0/1 Basic

       Vendor ID
       0x1002

       WebGL Renderer
       Google Inc. -- ANGLE (ASUS EAH6850 Series)

       AzureCanvasBackend
       skia

       AzureContentBackend
       none

       AzureFallbackCanvasBackend
       cairo

 JavaScript

       Incremental GC
       true

 Accessibility

       Activated
       false

       Prevent Accessibility
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.10
       4.10

       NSS
       3.15 Basic ECC
       3.15 Basic ECC

       NSSSMIME
       3.15 Basic ECC
       3.15 Basic ECC

       NSSSSL
       3.15 Basic ECC
       3.15 Basic ECC

       NSSUTIL
       3.15
       3.15

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Before trying the reset, try safe mode and see if a addon or hardware acceleration is affecting it.

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

See above ^ ^ ^ ^

The reset didn't fix my problems. i tried that already

Did you try the disabling of hardware acceleration?

Yes. I've already disabled hardware acceleration

Can you reproduce in windows safe mode (with networking)

• http://windows.microsoft.com/en-us/windows7/start-your-computer-in-safe-mode

Here's one fix that worked for me: I just started having this problem, severely...... so I checked the video .dll files (my card is an ATI so I looked at all of the .dll files starting with "ati") in Windows > "System 32" folder, AND the Windows > System 32 > "dllcache" folder. After I looked at each ATI video .dll file's Properties I found the same named .dll files did not match!! I simply found the most current ones, then copied those and replaced the older ones.

Problem fixed!! It was crashing sometimes in seconds from opening Firefox OR Internet Explorer. Flash Player was constantly crashing too if the pages stayed open long enough for that to even run. Not anymore!!