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My yahoo home page is convoluted on Firefox, but not on Safari. How do I fix this?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by Aletha

Aletha
Aletha
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I uninstalled Firefox and re-installed it, but that didn't work. My Yahoo homepage looks like a puzzle. Images not loading correctly. Works fine on Safari, so I figure it is something in my Firefox settings.

I uninstalled Firefox and re-installed it, but that didn't work. My Yahoo homepage looks like a puzzle. Images not loading correctly. Works fine on Safari, so I figure it is something in my Firefox settings.

Chosen solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

You may also want to try troubleshooting in safe mode.

Read this answer in context 👍 1

All Replies (3)

kobe
kobe
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Chosen Solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

You may also want to try troubleshooting in safe mode.

Wesley Branton
Wesley Branton
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Is it only this website that Firefox has issues openning?
What programming language(s) does your Yahoo homepage use?

Aletha
Aletha Question owner
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Worked! Thank you!