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Additional plugins required message, but no plugins available.

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  • 1 has this problem
  • 2 views
  • Last reply by philipp

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Just purchased a new computer OS Win 7 - every web page in firefox has message bar saying: Additional plugins required to display all the media on this page. There is a box to the far right to Install Missing Plugins.., but no plugins are available. The existing forum topic on this subject has no working solution.

Just purchased a new computer OS Win 7 - every web page in firefox has message bar saying: Additional plugins required to display all the media on this page. There is a box to the far right to Install Missing Plugins.., but no plugins are available. The existing forum topic on this subject has no working solution.

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you're very welcome :))

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Check your Plugins here

Could your provide the website URL

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the "Rich Media Player extension 1.1.0" extension that you've installed is quite uncommon and might be malware. try to remove it & run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

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Thanks Philipp - no malware present; uninstalling the Rich Media Player solved the problem. I appreciate your help!

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Chosen Solution

you're very welcome :))