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why do I have a deleted messages folder and a trash folder

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

barbara0577
barbara0577
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all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

All Replies (2)

Andrew
Andrew
  • Moderator
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What program or provider are you referring to?

Mozilla Firefox does not have a email provider and so we are unable to also help with this issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Also note that your plugins listed in your System Details List show two Adobe Reader plugins.

  1. Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  2. Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

You should remove the older 9.5.5 version.