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Firefox processing symbol persists when message has been sent

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by Andrew

chris219
chris219
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Firefox has a turning symbol to indicate processing going on. When I have been sending a message in Hotmail Outlook this symbol continues indefinitely as if the message is still being sent. This does not happen if I call up Hotmail using Internet Explorer. The messages actually were sent. This resulted in my trying again and again - and in fact sending repeated messages to the wife of someone gravely ill! I uninstalled Firefox and re-installed three time and the problem persists.

Firefox has a turning symbol to indicate processing going on. When I have been sending a message in Hotmail Outlook this symbol continues indefinitely as if the message is still being sent. This does not happen if I call up Hotmail using Internet Explorer. The messages actually were sent. This resulted in my trying again and again - and in fact sending repeated messages to the wife of someone gravely ill! I uninstalled Firefox and re-installed three time and the problem persists.

All Replies (1)

Andrew
Andrew
  • Moderator
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Microsoft was aware of this issue. This has now been resolved. See https://status.live.com/detail/hotmail

If your issue still persists, try the following:

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.