My hotmail is now outlook and its page is unreadable
I guess my hotmail finally converted to outlook about a week ago. the whole page is a completely diff format (mostly blue)...All the words rund dwon the right hand side. When you click on eg inbox I can only see part of one line and the reading pane is squished right down the bottom. Also the icons usually at the top in hotmail (eg new, send, reply etc) are just listed down the right and look completely diff. IE completely unusable. Please help, I use this email for my work ! Thank you
Chosen solution
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.
- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
- Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with text not being displayed properly.
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Please update to Firefox 21 Update Firefox to the latest release then Read Websites look wrong or appear differently than they should
Hi thanks for speedy response ! Have tried to use the 'Javascript' and 'clear cookies and cache options' to fix my problem...but when i do the first step of clicking on firefox button in its window page, there is neither an 'options' or 'history' button respectively as detailed in the instructions ???
Chosen Solution
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have increased the minimum font size then try the default setting "none" in case the current setting is causing problems.
- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
- Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with text not being displayed properly.
Awesome ! Thanks so much for your help, I am a bit of a tech dinosaur...but even I could do this ! :)