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A commercial ad appears in a drop down window on my FF browser, why?

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  • 1 has this problem
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  • Last reply by philipp

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I noticed that as of today, every now and then, a drop down commercial ad (with voice) appears on my FF browser screen. This has never happened before. I've run a Windows Defender, and Microsoft Safety Scan. The problem continues.

I noticed that as of today, every now and then, a drop down commercial ad (with voice) appears on my FF browser screen. This has never happened before. I've run a Windows Defender, and Microsoft Safety Scan. The problem continues.

All Replies (2)

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I just posted the above, and it happened again. I managed to grab this info from the window:

http://annualinternetsurvey.com/?s=t&kw=mail.yahoo&cid=1

How can I get this to quit?

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hello teda, probably one of your extensions is adware - try to disable/remove the ones you don't need or that may be suspicious.

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page