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The page isn't redirecting properly

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I was on Dailymotion watching Doctor Who classic. I went to click the next part of the episode and the page says "The page isn't redirecting properly.." I deleted all of my cookies, allowed for cookies to be accepted from dailymotion, but none of these thing have worked. I still get the same message.

I was on Dailymotion watching Doctor Who classic. I went to click the next part of the episode and the page says "The page isn't redirecting properly.." I deleted all of my cookies, allowed for cookies to be accepted from dailymotion, but none of these thing have worked. I still get the same message.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (4)

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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Thanks that helped right away. I can get on the website fine now.

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Did you try to clear the cache as well?

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
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I did all of that already. The other answer was chosen because nothing else on the other post about this worked.