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How can I get firefox not the useless "my websearch home page" that you have ?upgraded? me to


I don't understand 90% of what you have on your website and the answers you give . I am not tech savvy

Forget you are talking to someone who understands computers, I do not UNDERSTAND them so need instructions that are simple, very simple

Problem I want to use a search engine that is helpful and "MyWebSearch" whatever is not 10% of the original Morilla Firefox ( if that is what I had I know it was something to do with firefox). You upgraded??? my original fire fox about 6 weeks ago and everything takes longer to complete with MyWebSearch?? and sends me to lots of places that I didn't ask for.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • VLC media player Web Plugin 2.0.2
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Blank Blank
No window has opened after 20 min.
What do you mean, there is no window in the top corner, there is no "allow: to click, And there is no "install, to click.
The only help button is "help other users "
After this I am compeletly lost
None of the instructions appear for me to do something

  • Top 10 Contributor
2365 solutions 20923 answers

You may have accepted an add-on that was bundled with another program you installed. First step is to disable all nonessential, recently, and unrecognized extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If in doubt, disable it. Then restart Firefox.

To reset your search providers back to Google, you can use this add-on:


(If you prefer to do it manually, we can go over the steps.)

That should work for search, but if other settings are affected, such as your home page or new tab page, please post back on those.

alan_r 58 solutions 753 answers

Helpful Reply

Your Mind Spark toolbar in your plug-ins is also part of your problem - in the same stable as My Web Search. These won't have come from Firefox. Greeting card sites is one known source. Google and try the Search Box above for information and removal advice.